jdthackery Posted November 12, 2011 Share Posted November 12, 2011 Before cleaning the registry, CCleaner asked if i want to make a backup copy of the registry first. Documentation says it is "strongly suggested." So, how do I restore that back-up registry? Link to comment Share on other sites More sharing options...
kroozer Posted November 12, 2011 Share Posted November 12, 2011 Find the file, right click and Merge. ► The file will be named cc_00000000.reg (with a unique number). Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 14, 2011 Moderators Share Posted November 14, 2011 Also it only backs up what you removed, not the whole registry ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 5, 2011 Share Posted December 5, 2011 Find the file, right click and Merge. ► The file will be named cc_00000000.reg (with a unique number). Hello. when I tried to do this, I received an error message: Cannot import C:\Users\Tish\Documents\cc_...........reg. Error accessing the registry. I think I have inadvertently messed up my computer. Never had problems simply deleting all the files using CC's default settings. However, I am now unable to access my husband's desktop and I think it might be because of registry files which were cleaned. Any suggestions? Thanks, Tish P.S. I am NOT what I would consider computer savvy or literate. Link to comment Share on other sites More sharing options...
kroozer Posted December 6, 2011 Share Posted December 6, 2011 Try merging in Safe Mode. If that fails, try fixing your computer with System Restore (also in Safe Mode if necessary). Link to comment Share on other sites More sharing options...
Winapp2.ini Posted December 6, 2011 Share Posted December 6, 2011 If you can get in, try running Regedit and manually importing the entries (file -> import) winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 6, 2011 Moderators Share Posted December 6, 2011 Also are you having any other problems with your computer recently? Is your anti virus up to date and the scans coming up clean? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 8, 2011 Share Posted December 8, 2011 Try merging in Safe Mode. If that fails, try fixing your computer with System Restore (also in Safe Mode if necessary). Thank you, I will try that. Still having issues with my computer and I think the problems are the result of a recent registry cleaning using CCleaner. Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 8, 2011 Share Posted December 8, 2011 Also are you having any other problems with your computer recently? Is your anti virus up to date and the scans coming up clean? Scans are all coming up clean and my anti-virus is UTD. It began with my computer not shutting down properly, going to a blue screen w/the message "Preparing to configure Windows. Do not shut computer off..." It was stuck there for hours (overnight actually), so I had to shut it down. Now upon rebooting, I am taken to a black screen with the choice of starting in several different safe modes or in the normal mode. For a while, I could not access my husband's desktop. The message said the User Profile Service had failed, or something like that. I was able to find a solution, which included some regedit changes that I followed to a tee, online. I am fairly confident I do not have a virus. I recalled that during my last use of CCleaner, the cleaner seemed to pick up many more files in the registry cleaning than ever before even though I had not ticked any additional categories to be cleaned (if that makes sense). Not knowing any better, I had CC fix "all selected problems." I believe this is the root of my problems. In looking at my CCleaner registry cleaner, ALL the boxes are ticked for some reason. I never checked them all and am clueless as to why they are all checked now. In any event, I always make a back up of the registry before I clean it, and noticed the size of the latest CC registry back-up is more than FOUR TIMES the size of previous files. Weird. I would like to "merge" or restore the files somehow, but I keep getting the same error message I posted initially. I will try it again in Safe Mode to see if I can get it done. Any other suggestions you might have are welcome! Thanks. Link to comment Share on other sites More sharing options...
kroozer Posted December 8, 2011 Share Posted December 8, 2011 . . . ALL the boxes are ticked for some reason. I never checked them all and am clueless as to why they are all checked now. Unfortunately the boxes are ☑ ticked by default. I would like to see them ☐ unticked, so users would have to choose what to clean. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 8, 2011 Moderators Share Posted December 8, 2011 It began with my computer not shutting down properly, going to a blue screen w/the message "Preparing to configure Windows. Do not shut computer off..." It was stuck there for hours (overnight actually), so I had to shut it down. Now upon rebooting, I am taken to a black screen with the choice of starting in several different safe modes or in the normal mode. For a while, I could not access my husband's desktop. The message said the User Profile Service had failed, or something like that. I was able to find a solution, which included some regedit changes that I followed to a tee, online. Quoted above is info that you really should have put in your first post. What is your operating system.... Vista, XP or Windows 7? You need to run a system file check but how you do that depends on what your operating system is. Do you have a disk for your operating system? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 8, 2011 Share Posted December 8, 2011 Quoted above is info that you really should have put in your first post. What is your operating system.... Vista, XP or Windows 7? You need to run a system file check but how you do that depends on what your operating system is. Do you have a disk for your operating system? Sorry, Hazlenut, I didn't think to add all that info on my first inquiry. My operating system is Windows 7 and I do not have a disk. I was able to successfully merge the backed up registry files while in Safe Mode. Unfortunately, that didn't solve the problem. Still get stuck in the "Preparing to Configure Windows, Do not shut computer off..." when shutting down. Darn. It. Back to the drawing board. Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 8, 2011 Share Posted December 8, 2011 Quoted above is info that you really should have put in your first post. What is your operating system.... Vista, XP or Windows 7? You need to run a system file check but how you do that depends on what your operating system is. Do you have a disk for your operating system? I forgot to ask: What is a system file check? Thanks. Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 8, 2011 Share Posted December 8, 2011 Unfortunately the boxes are ☑ ticked by default. I would like to see them ☐ unticked, so users would have to choose what to clean. I've never really paid any attention to it, actually. Whenever I've used the Cleaner, I also performed a Registry cleaning, opting to fix all things found, and have never had any problems. The last one took longer than usual and netted many more registries than ever before. I don't know why. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 9, 2011 Moderators Share Posted December 9, 2011 Preparing to Configure Windows, Do not shut computer off.. you have a stuck windows update you need to system restore to the last date you successfully were able to reboot the system without this message. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/preparing-to-configure-windows-please-do-not-turn/99a1e8f6-5939-43f4-b884-1b48f85555fa http://www.tipandtrick.net/2008/endless-reboot-loop-while-configuring-updates-stage-3-of-3-during-vista-sp1-installation/ that's for vista but I'm pretty sure it's the same still with 7 imho this is coincidental with the ccleaning. However from now on with this or any registry cleaner follow the advice in my signature ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Tish_n_Indy Posted December 9, 2011 Share Posted December 9, 2011 you have a stuck windows update you need to system restore to the last date you successfully were able to reboot the system without this message. http://answers.micro...84-1b48f85555fa http://www.tipandtri...1-installation/ that's for vista but I'm pretty sure it's the same still with 7 imho this is coincidental with the ccleaning. However from now on with this or any registry cleaner follow the advice in my signature Thanks, Nergal. Will give it a try again. I have tried to do a System Restore since this all started, but have been unable to do so. My system gets stuck doing it whether in Safe Mode or normal mode. If that doesn't work, I have a network engineer scheduled to get my computer this afternoon so he can fix whatever needs fixing. Thanks, again. Tish Link to comment Share on other sites More sharing options...
login123 Posted December 9, 2011 Share Posted December 9, 2011 Tish, I would like to hear what fixed it, if it isn't too much trouble. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
msteeq Posted September 16, 2015 Share Posted September 16, 2015 I found this when I was doing a search on piriform. How do I restore registry backups?Right-click on the .REG file created and select 'Merge'.By default these files will be saved into your 'My Documents' folder. It worked for me. Link to comment Share on other sites More sharing options...
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