rulman Posted October 20, 2011 Share Posted October 20, 2011 Fujitsu Siemens Amilo Pro v3405 The program shuts down and does not open Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 20, 2011 Moderators Share Posted October 20, 2011 Can you give more information please such as operating system and service pack. Any error messages? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 21, 2011 Moderators Share Posted October 21, 2011 Please put this command into your windows run box (Including the quote marks) "C:\Program files\Speccy\Speccy.exe" /debug replace c:\program files\Speccy with the location of your speccy install if different start with everything checked Then when it closes immediatly go into the c:\program files\speccy (or your install folder) and grab the .log file attach/or paste the contents of said file to this thread. Also you don't say the version of speccy (don't just say "latest version" that is unhelpful) and your operating system version and Service pack level (i.e. Speccy version 1.13.276 on Windows 7 32 bit SP 1 ) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
rulman Posted October 21, 2011 Author Share Posted October 21, 2011 MS Windows 7 Home Basic 64-bit SP1 Now is working... Link to comment Share on other sites More sharing options...
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