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Please put this command into your windows run box (Including the quote marks)

"C:\Program files\Speccy\Speccy.exe" /debug

 

replace c:\program files\Speccy with the location of your speccy install if different

start with everything checked

 

Then when it closes immediatly go into the c:\program files\speccy (or your install folder) and grab the .log file attach/or paste the contents of said file to this thread.

 

Also you don't say the version of speccy (don't just say "latest version" that is unhelpful) and your operating system version and Service pack level (i.e. Speccy version 1.13.276 on Windows 7 32 bit SP 1 )

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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