6908 Posted October 4, 2011 Share Posted October 4, 2011 when analyzing button selected in Windows 7 64-bit computer, its runs to 28% real quick, then stops there for 2-3 minutes before resuming scan. this happens even if yoiu have just completed a run of CCleaner. Have uninstalled and reinstalled CCleaner 5 times with same results. even tried installing by downloading to folder, disabling antivirus (disconnected from internet) and installing CCleaner, still same problem. this seems to have started with 3.11.1550 edition. anyone else noticed CCleaner hanging up on run scan? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 11, 2011 Moderators Share Posted October 11, 2011 uncheck everything check the first thing off that you would normally clean click analyze if it doesn't hang uncheck that item and check the next Thing you'd clean repeat 3 and 4 for every item you would normally clean and report back here what hangs ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
6908 Posted October 26, 2011 Author Share Posted October 26, 2011 Yes my windows 7 64-bit does same thing, i had found an older copy of CCleaner and it was working fine but i mistakely downloaded newest copy and the hanging problem began again, i am going to start looking for an older copy to use. Link to comment Share on other sites More sharing options...
Alan_B Posted October 26, 2011 Share Posted October 26, 2011 What happens if you uncheck everything and leave them unchecked whilst you analyze ? Does it still hang for 2-3 minutes after the first 28% Link to comment Share on other sites More sharing options...
matilde Posted July 3, 2012 Share Posted July 3, 2012 the problem with ccleaner hanging for ever happens to me - since a few months. had to remove the program - as has been reported hundreds of times if not more, Piriform's reply was 'we will not help' hp pavilion - vista with all patches, avg free antivirus, office7 licensed, etc. etc. It hangs for EVER cleaning temporary internet files. Link to comment Share on other sites More sharing options...
warrenhottie Posted July 30, 2012 Share Posted July 30, 2012 This is the same problem I have with the latest version 3.21.1767 Have Windows 7 Home Premium 64 bit SP 1, Pentium Dual Core CPU T4400 @2.20 ghz, 4.0 GB RAM,Mobile Intel 4 Series Express Chipset Family It will hang at 19% then after a couple minutes will increase slowly up to like 23% on System Temporary Internet Files, then take forever to analyze it This has never happened with the older versions & it doesn't clean like before even though I have the same items checkmarked. There has to be a bug causing this. You'll probably say go back to an older version while not explaining, clarifying or fixing the problem Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 30, 2012 Moderators Share Posted July 30, 2012 You'll probably say go back to an older version while not explaining, clarifying or fixing the problem Seeing as that was never suggested in this thread that pretty presumptuous of you. uncheck everything (On both tabs) check the first thing off that you would normally clean click analyze if it doesn't hang uncheck that item and check the next Thing you'd clean repeat 3 and 4 for every item you would normally clean and report back here what hangs ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
shroud98 Posted November 12, 2014 Share Posted November 12, 2014 I unchecked temporary files in the System section to the left under Windows and it solved the problem.. That concerns me though.. It always stuck on appdata Link to comment Share on other sites More sharing options...
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