John Puccio Posted September 28, 2011 Share Posted September 28, 2011 Regarding version 3.11.1541 and using Windows XP Home, CCleaner fails to report the details of cleaning the recycle bin. It cleans the recycle bin fine; it just doesn't list anything having been cleaned. Even analyzing the scan beforehand, it doesn't list anything in the recycle bin, even though a check of the recycle bin shows numerous items there. So, CCleaner is working with the XP recycle bin, cleaning it as usual, but it's not reporting anything as it should. I tested this with my wife's computer as well. Same thing; she uses XP Professional with CCleaner, and, again, the new version of CCleaner fails to list anything in the recycle bin (even though it may have many items in it), before or after cleaning it. Then it cleans it up perfectly but doesn't list what it deleted. So it's not just my computer. Ver. 3.11.1541 is misbehaving in exactly the same way on two very different computers. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 28, 2011 Moderators Share Posted September 28, 2011 I'm not seeing this issue on XP Professional SP3. However I have seen a few others report a similar issue. Are you double clicking the entry in the summary? ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
John Puccio Posted September 29, 2011 Author Share Posted September 29, 2011 There isn't even an entry for the recycle bin I can see in the clean-up lists. In all past versions of CCleaner (and both my wife and I have been using the program for as many years as the company has made it available, meaning many years), you could see the recycle bin entry, whether CCleaner just cleaned it up or in the analysis beforehand. Now, there is no mention of the recycle bin anywhere (except the check box to clean it or not), before or after clean-up, and no listings anywhere of what's been cleaned (or will be cleaned). And this happens whether I've checked the advanced, expanded details or not. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 29, 2011 Moderators Share Posted September 29, 2011 Sounds like what's already been reported here: http://forum.piriform.com/index.php?showtopic=33937 In short we'll all have to wait for a fix since the current version seems to have three or however many bugs associated with the Recycle Bin cleaner in CCleaner. Link to comment Share on other sites More sharing options...
Guest MrT Posted September 29, 2011 Share Posted September 29, 2011 John Puccio, can you please let us know if you have any Service Pack installed for your XP machines? Thanks Link to comment Share on other sites More sharing options...
redhawk Posted September 29, 2011 Share Posted September 29, 2011 Is your C drive formatted in fat32 or ntfs it would appear CCleaner doesn't read my Recycle Bin either (fat32). Richard S. Link to comment Share on other sites More sharing options...
Guest MrT Posted September 29, 2011 Share Posted September 29, 2011 Thanks Richard S. You are correct. CCleaner is not listing the contents of a Recycle Bin on FAT formatted drives. We'll look into this. Link to comment Share on other sites More sharing options...
John Puccio Posted September 30, 2011 Author Share Posted September 30, 2011 My XP machine uses FAT32, but my wife's computer uses FAT32 on one drive and NTFS on the other. Both machines have the latest Microsoft Windows XP Service Packs. On both machines, CCleaner fails to list recycle bin details. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 30, 2011 Moderators Share Posted September 30, 2011 that's because recycler is still on the FAT32 drive (as well as the ntfs, if i'm reading this right her 2nd drive in the same computer is fat32) also (slightly off topic but I'm curious) any particular reason why you've not converted her second drive to ntfs (at the very least, if not both fat32) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
redhawk Posted September 30, 2011 Share Posted September 30, 2011 Windows stores the location of the Recycle Bin different on FAT32 and NTFS drives. FAT32 = C:\Recycled and NTFS = C:\Recycler\ + hidden folders S-1-5-.... (user account SIDs) Richard S. Link to comment Share on other sites More sharing options...
John Puccio Posted October 4, 2011 Author Share Posted October 4, 2011 also (slightly off topic but I'm curious) any particular reason why you've not converted her second drive to ntfs (at the very least, if not both fat32) No, no particular reason for not converting the second drive to NTFS except that neither my wife nor I has seen any reason to do it. It's just a small drive with a few document files on it. Link to comment Share on other sites More sharing options...
Guest MrT Posted October 4, 2011 Share Posted October 4, 2011 Please, upgrade to CCleaner v3.11.1550 http://forum.piriform.com/index.php?showtopic=34004&view=findpost&p=202734 Thanks! Link to comment Share on other sites More sharing options...
John Puccio Posted October 4, 2011 Author Share Posted October 4, 2011 Thanks. Upgraded to version 3.11.1550, and CCleaner is now back to reporting details on the recycle bin. Link to comment Share on other sites More sharing options...
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