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The thread tried to execute an invalid instruction


Magi

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Same bug in the new version CCleaner Portable 3.11.1541 , its crashes when it gets to Firefox cleaning., works ok once I uncheck anything with firefox

 

 

 

The thread tried to execute an invalid instruction

 

 

CCleaner v3.11.1541

MS Windows XP Professional SP3

AMD-K6 3D+ Processor

320MB RAM

NVidia Riva 128/128ZX

 

Using older version of firefox

 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.22) Gecko/20110902 Firefox/3.6.22

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Can you please PM me a Memory Crash Dump file created by this crash? It normally has the ".dmp" file extension.

 

If you not sure where it is located/saved, you can try to analyze "System->Memory Dumps" rule in CCleaner.

 

Thanks

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Same exact issue, same family of CPU. Pulls the same error while attempting to clean Firefox.

 

The thread tried to execute an invalid instruction

 

 

CCleaner v3.11.1541

MS Windows XP Home SP3

AMD-K6-III Processor (My CPU is actually a AMD K6 III+ 550Mhz)

512MB RAM

NVIDIA GeForce 9500 GT (PCI Version)

 

And I'm using Firefox 7.0.

 

It's a growing trend with modern software I'm noticing; they always seem to want at least a more modern processor with an SSE instruction. Probably a lot of developers forget that there's still quite a few old CPUs that will still run Windows XP, and if they're running XP then the user is going to try and run modern software written for it. Obviously you don't have this problem with even more ancient hardware which can't handle anything over Windows 98: the kernel prevents anything remotely modern to run.

 

Magi, I can't even update Directx without an "invalid instruction" error. Windows XP loses Windows Update support (I think in 2014) anyhow, so it's just a matter of time before even keeping around these old boxes for simple internet usage becomes impractical. Then at best we're going to have to swap over to some light weight linux distros. That's not to say I don't have a better computer already, I use a Phenom II X4 940 with a nvidia 480 in my main rig. It's still fun messing around with these older machines though.

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here is my inin file

[Options]

UpdateKey=09/27/2011 07:46:42 PM

(App)Autocomplete Form History=True

(App)Saved Passwords=True

(App)Mozilla - Site Preferences=True

(App)Mozilla - Saved Form Information=True

(App)Mozilla - Saved Passwords=True

(App)Mozilla - Compact Databases=True

(App)ImgBurn=True

(App)Sandboxie=True

WINDOW_MAX=1

WINDOW_LEFT=90

WINDOW_TOP=59

WINDOW_WIDTH=620

WINDOW_HEIGHT=450

(App)Memory Dumps=False

DelayTemp=0

Include1=PATH|C:\Sandbox\Magi135\|*.*|RECURSE

(App)Custom Folders=True

UpdateCheck=0

SecureDeleteType=1

(App)Hotfix Uninstallers=True

(App)User Assist History=True

(App)IIS Log Files=True

MSG_CONFIRMCLEAN=False

MSG_WARNMOZCACHE=False

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After the alease versions sorry ass program no matter what the resaons 3 and counting dos not work pince of carp

can not copy past fo the post to mem dump still trying not the trouble I don't think

 

 

it still firefox and someone can not get head out of !@# not the puter or go back to old school or just go away

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  • Moderators

Magi there is no need to keep adding posts. Stay calm :)

 

To attach the dump to a pm to MrT please press ''send me a message' button and then make sure you select the ''Use Full Editor'' button.

 

http://forum.piriform.com/index.php?showuser=14762

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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I'm also PMing MrT.

 

Magi, I wasn't able to find any .dmp generated by CCleaner on my hard drive. So don't be surprised if you can't find one either.

 

And like I said in my PM:

 

"I narrowed it down to 3 settings which cause the crash:

 

Firefox/Mozilla-

 

Internet History

 

Cookies

 

Compact Databases

 

Simply analyzing "Cookies" causes the crash, but I am able to analyze "Internet History" and "Compact Databases". If any of those 3 are checked while trying to clean however, any one of those can cause the crash"

 

The last working version of CCleaner for me was 3.08.1475.

 

EDIT

 

here is my inin file

[Options]

(App)Memory Dumps=False

 

Wait, am I suppose to create a INI file to get CCleaner to generate a .dmp?

 

EDIT2

 

Ah, never mind. That's just to set whether or not "Memory Dumps" should be cleaned.

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I know where the .dmp files are suppose to go, but it really wasn't generating anything. I ended up having to use "User Mode Process Dumper Version 8.1" to finally get a .dmp to generate. I just hope that method works well enough to work for him (if it somehow doesn't generate a .dmp with enough information or the like).

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Thank you Veeshush for all your hard work in trying to get us a dmp file.

 

Even though we can't reproduce this problem in our testing labs, we are currently working on a possible solution using the dmp file as reference.

 

Please, PM me if any of you are interested in helping us testing an interim version of CCleaner.

 

Thank you for all your help and support!

 

MrT

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Thought I'd post an update for those wondering. It's not Firefox cleaning that's causing it; it's Thunderbird. (Thunderbird is also cleaned when Mozilla Firefox is checked). MrT claims it's something to do with the SQLite libraries.

 

He says he'll let me know if they're able to come up with a solution. Needless to say though, the latest version 3.11.1550 still crashes for me.

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I have tired the memory dump it deletes as soon as I close the program and I have unchecked anything in ccleaner having to do with mem dumps or temp files. tired the newist version today CCleaner Portable 3.11.1550 ,same crap but if you uncheck everything to with firefox it works.

 

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.23) Gecko/20110920 Firefox/3.6.23

 

I can go down the list in firefox clean one at a time checking, as soon as i get to firefox cookies "Crash"

 

Still cannot get mem dump it deletes before I can get it.

 

sys specs

 

The thread tried to execute an invalid instruction

 

 

CCleane v3.11.1550

MS Windows XP Professional SP3

AMD-K6 3D+ Processor

320MB RAM

NVidia Riva 128/128ZX

 

really wish somebody would fix this , after what 4 vers same crap :(((

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Unfortunately, we haven't been able to reproduce this problem. When this happens, it takes longer for us to be able to find a solution.

 

Sorry for any inconvenience.

 

Thank you for support!

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someone is over looking something it still does not work and now Recuva Portable 1.41.537

crashes someone is doing something wrong way bad , if the people that make this software only want yo lean to the newer os or hardware why no just say so , you shooting yourself in the foot.

begining of the end I see.

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  • Moderators

Magi I have no idea why you would have written the previous post

 

at no point did anyonje say XP sp3 was not supported and "the people that make this software" posted just 8days ago that

they were working on it

 

Unfortunately, we haven't been able to reproduce this problem. When this happens, it takes longer for us to be able to find a solution.

 

You say someone is overlooking something. Well honestly since they (and I) am unable to recreate this issue it's the posters who must provide more information.

 

On top of that this is a seperate issue than the one you are complaining about

 

and now Recuva Portable 1.41.537

crashes someone is doing something wrong way bad

 

This thread (and board) is about CCLeaner not recuva, they do not share code so it is a seperate issue.

 

Finally you've been warned once in this thread already, which you have no followed with 2 out of line posts)

 

so one last time I will warn you please curb your rudeness. Next you won't get a verbal warning, and you may have your posting ability temporaraly revoked.

 

Thank you.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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I narrowed it down to 3 settings which cause the crash:

Firefox/Mozilla-

Internet History

Cookies

Compact Databases

 

Simply analyzing "Cookies" causes the crash, but I am able to analyze "Internet History" and "Compact Databases". If any of those 3 are checked while trying to clean however, any one of those can cause the crash"

 

someone is over looking something it still does not work and now Recuva Portable 1.41.537

 

 

Same problem as Veeshush in w2k:

 

3 settings cause the crash:

 

Checked Box Firefox/Mozilla: Internet History AND/OR Cookies AND/OR Compact Databases, when CLEANING only.

 

I can understand the anger of Magi, because Recuva 1.41.537 doesn't work in w2k too!!! CRASH on startup!!!

 

A very "remarkable coincidence" between two different "new versions" of the same house!!!

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Magi I have no idea why you would have written the previous post

 

at no point did anyonje say XP sp3 was not supported and "the people that make this software" posted just 8days ago that

they were working on it

Not to justify his behavior but instead attempting to understand it: I wonder if he's foreign and has been using an online translator to read and post replies.

 

 

 

Same problem as Veeshush in w2k:

 

3 settings cause the crash:

 

Checked Box Firefox/Mozilla: Internet History AND/OR Cookies AND/OR Compact Databases, when CLEANING only.

 

I can understand the anger of Magi, because Recuva 1.41.537 doesn't work in w2k too!!! CRASH on startup!!!

 

A very "remarkable coincidence" between two different "new versions" of the same house!!!

 

Yo. So I take it you're using an AMD K6 family cpu/what are your specs? And I take it you're also using Thunderbird as well? MrT said in a message to me that maybe it's something corrupt with Thunderbird, as that is what is causing the crashes (at least in my case) Here's the message:

 

The crash happened when Thunderbird Cookie file was being queried.

 

"C:\...Application Data\Thunderbird\Profiles\15okxq7u.default\cookies.sqlite"

 

...The crash is happening on the same place inside SQLite libraries.

 

See, when you check "Mozilla/Cookies" it also clears stuff with Thunderbird. I didn't try anything myself, but maybe you should try uninstalling Thunderbird just to see what happens (as maybe the Thunderbird SQLite databases/.sqlite are corrupted). Personally I think it's just something buggy in the way CCleaner tries to clean it and the problem is with CCleaner. I think it's also just another bug our aging systems are getting prone to. As I said before, very few people are taking account for our older systems when writing modern software (especially more so with the arrival of 8 core CPUs and the like). I can't even install and run Java 6/Java7, or Directx 9 updates. I'm just glad I'm at least able to run Firefox and Adobe Flash 11.

 

 

SQLite libraries, according to what I've read on Wikipedia:"Mozilla Firefox and Mozilla Thunderbird store a variety of configuration data (bookmarks, cookies, contacts etc.) in internally managed SQLite databases, and even offer an add-on to manage SQLite databases."

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I'm not using Thunderbird, the only thing I find is only when , I check anything to do with firefox and I'm using

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.23) Gecko/20110920 Firefox/3.6

the progarm crashes and has on more than one computer and diffrent specs.

 

at this point who cares

the program has gone to crap , very sad :(

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CCleaner Portable 3.12.1572 same trouble still crashes ,I would not buy

even if it was free. Older computers are what most people are running and older software

get on that page agrrrrrrrr. or forget it . ya did the same thing with Recuva Portable 1.41.537

I would not pay for either one now .

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  • Moderators

  • Both are free
  • neither has a pay version. The Pay is for more support from the developers instead of us the user group
  • The Crash is localized to a few computers
  • did you run ccleaner in debug mode
  • did you check to make sure all mozilla entries are killed in the processes tab of the task manager
  • what is your security product

The Developers are trying to help you, as they said they can't recreate this there for YOU need to provided them with information

 

Please stop with the overly dramatic hyperboly and in it still does it in a version just state that, provide the needed backup (i.e. dumps logs etc) for the issue occuring for each version.

If you are so fed up by Piriform's software then stop using it, however we do not need your (at this point) trolling comments, as they are not helpful in solving the issue at hand.

 

Complaints without substance = no movement on a bug

Complaints with substance = movement on a bug

Substance and being nice = the usergroup not getting fed up

at this point who cares

the program has gone to crap , very sad

Talk like that will get you banned, the only reason this thread has not been closed due to abusive language is VeeShush's help on the bug; and his plea for my understanding of you in reply #21; it is in your best interest to both thank the user and to learn from thier example in how to conduct yourself in this forum.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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I'm not using Thunderbird, the only thing I find is only when , I check anything to do with firefox and I'm using

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.23) Gecko/20110920 Firefox/3.6

the progarm crashes and has on more than one computer and diffrent specs.

 

Huh, so I guess as long as you have Thunderbird or Firefox it's going to crash as they both use SQLite databases to store junk. So it really is something to do with the way CCleaner deals with cleaning SQLite databases. I don't know, I guess we're just going to have to un-check everything to do with Firefox in CCleaner and just manually clear everything ourselves for the time being.

 

Talk like that will get you banned, the only reason this thread has not been closed due to abusive language is VeeShush's help on the bug; and his plea for my understanding of you in reply #21; it is in your best interest to both thank the user and to learn from thier example in how to conduct yourself in this forum.

 

If it weren't for him starting the thread I doubt I would had even considered our CPUs being common ground, and for that matter I probably wouldn't had reported having the issue. Again, that's not to justify his behavior though. I don't doubt it is a harder bug to pinpoint as it only happens on our older system, and the 3 of us who have posted in this thread are probably the only people around with old Socket 7 mainboards. Meaning, I doubt you guys have such an old system to reproduce/troubleshoot the bug on.

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