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Kaspersky Internet Security 2012


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As far as I'm aware CCleaner removes files from commonly used temporary folders providing the files are not exclusively locked.

 

Richard S.

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As far as I'm aware CCleaner removes files from commonly used temporary folders providing the files are not exclusively locked.

 

Richard S.

 

Nope - it does not. The Kaspersky temp files remain in place after running CCleaner.

 

And yes, I have "Windows | System | Temporary Files" ticked...

 

temp.jpg

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CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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Are you able to clean them if you disable Kaspersky self-defense as shown in the link? (don't forget to turn it back on after trying it )

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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Are you able to clean them if you disable Kaspersky self-defense as shown in the link? (don't forget to turn it back on after trying it )

 

Hi hazelnut

 

Great suggestion - I disabled self defence - but same result - I simply cannot get rid of the Kaspersky .tmp files using CCleaner!

 

Peace

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Well then I'd say give a big kudos to Kaspersky for not letting something mess around with in-use files as any self-respecting good antivirus/antimalware should be doing.

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Honestly, as you know that the files belong to your security software, and you know that CCleaner will fail at cleaning them, why not just add them to your exclude list and move on.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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Logically it's because these files are difficult for a simple/medium malware to identify as belonging an antivirus (unassuming names, *.tmp files & located in the temp folder). A more sophisticated malware would be able to recognize them, & would then attempt to take them out. Thus they have an added protection feature of being locked for use (possibly at a kernel or near-kernel level). The side effect of this is cleaners (such as CCleaner) & even windows own temp file deletion processes (in the case of at least some Security Systems) are also unable to remove them.

Again You (a human) know what they are, what program they are from, & that they will fail at removal, so you are best advised to add them to the exclude list.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

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I still think it's odd that CCleaner can't nix them when Kaspersky is off

If you think that is odd, this will rock your world ! !

Trying getting CCleaner to remove "C:\System Volume Information".

 

You need to use a special utility to even READ the contents of that folder.

I believe it is all down to Access Control Lists

I believe Comodo Security uses this for some things it wants to preserve,

and for others it may just be a service that keeps them in use and fixed in place.

 

N.B.

On XP I have System Restore on C:\ only.

I deleted "System Volume Information" from all the other NTFS partitions and replaced with a same named file to disable spurious monitoring.

I am sure I could do the same on Windows 7,

but my son gave me a clean installation 5 months ago so it is a bit too soon to risk wrecking it ! !

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