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Version 1.11 does not properly detect firewall.


Compumind

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Hi all:

 

Just downloaded and installed Speccy 1.11 under Windows XP Pro, SP3.

 

The Firewall is still incorrectly listed as McAfee. Should be Norton Internet Security. :(

 

However, Norton Internet Security is correctly detected for the AV portion:

 

FYI - (Should really be Norton Internet Security 2011, not just Norton Internet Security) :D

 

Windows Security Center

 

Windows Update

AutoUpdate Disabled

Firewall

Firewall Enabled

Company Name McAfee

Display Name

Product Version

Antivirus

Antivirus Enabled

Company Name Symantec

Display Name Norton Internet Security

Product Version 18.6.0.29

TimeZone

TimeZone GMT -5 Hours

Language English

Country United States

Currency $

Date Format M/d/yyyy

Time Format h:mm:ss tt

 

Mr. Ron, could you please shed some light on this?

 

Thanks.

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  • Moderators

This is a known bug, there are many threads where-in the developers have already commented. There are actively working on a fix (AFAIK).

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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This is a known bug, there are many threads where-in the developers have already commented. There are actively working on a fix (AFAIK).

 

Thanks.

 

It would be nice if these common threads could be consolidated into a new "Speccy Known Issues" super thread.

 

;)

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  • 4 weeks later...

This is a known bug, there are many threads where-in the developers have already commented. There are actively working on a fix (AFAIK).

 

Will the Firewall detection issue be corrected soon?

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i assume you think I or someone else will provide any different answer each time you ask. Nobody will. When it is ready to be tried again they will mention it in a change log ( as they did in the last change log) the issue's gotten better for some, depending on the av/firewall.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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i assume you think I or someone else will provide any different answer each time you ask. Nobody will. When it is ready to be tried again they will mention it in a change log ( as they did in the last change log) the issue's gotten better for some, depending on the av/firewall.

 

Hey Nergal... Exactly what I thought you would say. :lol:

 

I wonder if the problem relates to an old GUID entry in the System Registry that was never deleted upon uninstall.

Even though I used the latest revision of CCleaner, is it possible that something was left behind?

 

I tried using SIW and it returned McAfee for both the AV and FW.

Upon searching for the GUID's that it stated (for the AV and FW,) they were not to be found. :blink:

 

Speecy 1.11 does detect the correct AV, though - just not the FW, yet.

 

Oh, well... Patience.

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  • 4 weeks later...
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MR. Ron, just this week in one of the other (billion) threads on this subject, stated they are still working on this issue.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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