brilovett Posted February 27, 2011 Share Posted February 27, 2011 I think this is a bug but, if not, please feel free to move to the proper forum. I don't remember which version this started happening (I'm currently using 3.04.1389 64-bit) but, recently, all of my cookies for Internet Explorer started being removed by CCleaner, even when I specifically designated them to be saved in Options/Cookies/Cookies to Keep. After a few hours of troubleshooting, I've figured out the problem. When you have System/Temporary Files selected/checked, it ignores your settings in Cookies to Keep and deletes the cookies for IE. I think this is a problem. I do want all of the other temporary files deleted, but I specifically want specified cookies to be kept. This behavior does not occur in any other browser - it's just with IE (I've tried both versions 8 and 9 RC). Having said that, if this is the way it's supposed to work, there probably ought to be some documentation somewhere as, clearly, if you select Cookies to Keep, you would think CCleaner shouldn't delete them no matter what other settings are checked. Link to comment Share on other sites More sharing options...
brilovett Posted March 7, 2011 Author Share Posted March 7, 2011 No thoughts yet on this one? It's driving me crazy. Any additional information I can provide? Can someone confirm this is a bug please? Thanx. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted March 7, 2011 Moderators Share Posted March 7, 2011 It maybe that you are running ie in "protected mode" which (I think) stores cookies in the %temp% dir ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
brilovett Posted March 7, 2011 Author Share Posted March 7, 2011 It maybe that you are running ie in "protected mode" which (I think) stores cookies in the %temp% dir I just checked and I am running IE in protected mode. However, when I turn it off, I get the message "The current security settings will put your computer at risk." So likely not something I want to do. IE cookies are being stored in the C:\Users\[user]\AppData\Local\Temp\Cookies folder. Having said that, as far as I remember, this problem just started very recently. Did CCleaner handle protected mode differently in earlier versions? I'd rather not start installing past versions to see where the change was made but, if that's the only way to resolve this problem, I might have to. Any thoughts? Thanx. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted March 7, 2011 Moderators Share Posted March 7, 2011 I have protected mode turned off for everything except restricted zones(ie7-ie9) and really have found webbrowsing more tolerable Here's a little more information http://www.brighthub.com/internet/security-privacy/articles/818.aspx I don't agree with him about turning off UAC but I do on protected mode, except as I said on restricted sites http://pcsupport.about.com/od/fixtheproblem/ht/protectmodeie7.htm ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
brilovett Posted March 8, 2011 Author Share Posted March 8, 2011 Appreciate your post. However, I'm not inclined to turn off protected mode if this is a bug in CCleaner. If CCleaner specifically does not support saving cookies in IE with protected mode on, I'd like to just know that. However, if it's a bug, I'll look for the fix in future versions. But, either way, it would be great if someone could at least document which it is. Thanx again. Link to comment Share on other sites More sharing options...
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