Glyn Posted February 17, 2011 Share Posted February 17, 2011 Hi, I was running Speccy v1.03. Although Speccy ran, the analysis was incomplete with many entries saying Unknown system error. So I downloaded and installed Speccy 1.8.0.218. When I run this version it crashes during analysis. I've attached a screen clip so you can see the state of the Speccy screen at the time of the crash and the APPCRASH details supplied by Windows. I'm running Windows 7 Pro (64 bit) on an Intel Core i7 920 with 6GB RAM. There are two ATi HD4870x2 cards running four monitors. Any ideas? Cheers, Glyn. Link to comment Share on other sites More sharing options...
redhawk Posted February 17, 2011 Share Posted February 17, 2011 Start, Run, ( "c:\program files\speccy\speccy64.exe" /debug ) with quotes and without brackets. Post the debugging data file for developers to inspect. Richard S. Link to comment Share on other sites More sharing options...
Glyn Posted February 17, 2011 Author Share Posted February 17, 2011 Hi Richard, As suggested one debug file generated and attached. I've also added the text of the dump file generated by Windows in case that helps. I stripped just the text out of the dmp file as it was too large to upload as created. Hope this helps, Glyn. Speccy_log1_08_21817-2-2011_17-37.txt Speccy64.exe_17-2-2011_17-37-31.dmp.txt Link to comment Share on other sites More sharing options...
Skywriter Posted February 17, 2011 Share Posted February 17, 2011 Hallo, the style here is good-looking ... I have to verify the problem too. The installation (v1.8.0.218) is crashing. My OS is WinXP SP3. But the debug-file is empty !!! I can post nothing! Regards, skywriter Link to comment Share on other sites More sharing options...
Moderators Nergal Posted February 19, 2011 Moderators Share Posted February 19, 2011 Hallo, the style here is good-looking ... I have to verify the problem too. The installation (v1.8.0.218) is crashing. My OS is WinXP SP3. But the debug-file is empty !!! I can post nothing! Regards, skywriter @skywriter is the log file empty too. @glynyour logs is quite usefull I believe. A dev should reply soon that they are looking into this. @all The developer read all threads and they will have a look at the attached files ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Glyn Posted February 24, 2011 Author Share Posted February 24, 2011 Has there been any progress made resolving this problem yet? Link to comment Share on other sites More sharing options...
Guest MrRon Posted February 25, 2011 Share Posted February 25, 2011 Yes we are looking into this Link to comment Share on other sites More sharing options...
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