Jump to content

Windows Updates problems.


hazelnut

Recommended Posts

  • Moderators

There have been reports of real problems (Blue screen of death) with this months Windows Updates on Windows 7 (in particular KB2454826)

 

Read here for more info

 

http://social.answers.microsoft.com/Forums/en/vistawu/thread/44354a12-370b-4d48-ac46-39b462f2f212

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

No problems here...I wonder if this isn't again some compatibility issue with some badly-written software/drivers.

I don't want to be too much of a MS fanboy, but last time there were reports of WU fails, it was because of third-party drivers...

Piriform French translator

Link to comment
Share on other sites

  • Moderators

Strangly I have the setup of some of the reporters and I had no issue

 

 

 

posted pretty far down the page

 

Hello Everyone!

 

I wanted to give a quick summary of the issue as well as the current working solutions.

 

Issue Summary

Some users have reporting an issue when the update KB2454826. After installing the update, you may experience the follow STOP on a blue screen:

STOP: 0x0000007F

 

Applies to

Windows 7 (All editions).

 

Recommendations

First, you will need to roll back to a previous state prior to the update. To do so, you can use system restore via the recovery environment. Here are some details:

http://windows.microsoft.com/en-CA/windows7/What-are-the-system-recovery-options-in-Windows-7

 

Method 1: Update Video Card driver

Support feedbacks suggest that by update the video card driver prior to installing the update resolve the problem.

 

Video card manufacturers often release updates to their drivers to enhance performance or fix compatibility. If you need the latest driver for your video card, visit the support section on your video card manufacturer's website for information on how to download and install the newest driver.

 

Method 2: Remove Daemon Tool Driver (SPTD.SYS).

Thank you Professor Fate for sharing

One of the Answers users have suggested that they resolved the issue by removing a daemon tool.

 

 

 

1. Confirm that the driver exists on the system. The file should be located in C:\windows\system32\drivers.

 

2. If the driver exists, steps to remove the software can be found here:http://forum.daemon-tools.cc/f26/my-system-wont-boot-after-installation-v4-problems-sptd-sys-6828/

 

Please post your results (even if you are successful at resolving the issue).

When posting, please include the following details:

  • Operating System
  • Architecture (32bit or 64bit)
  • Video card Hardware
  • Current video card driver information

 

You should be able to capture all of the above details via DirectX Diagnostic Tool:

1. ClickStart, type dxdiag in the Start Search box, and then clickdxdiag in the Programs list.

The DirectX Diagnostic Tool opens.

2. In the DirectX Diagnostic Tool, click the Display tab.

The video card's name and the video card's manufacturer are listed under Device. The driver version is listed under Drivers.

 

 

Thanks!

 

Kevin

 

 

--------------------------------------------------------------------------------

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.