ccclean will not find internet explorer temporary files

[julevine]

i just retested this bug on jan 26 2011 and it still is there

i tested this bug again in i think in april 2011 with version Version 3.06.1433

 

major bug: cccleaner moves IE temporary folder

 

first time i noticed this bug when i could not delete any files from temporary files folders,cookies.history. Then i looked for my tempory files folder and saw it moved to temp C:\Documents and Settings\pc\Local Settings\Temp

 

then i moved it back to C:\Documents and Settings\pc\Local Settings\Temporary Internet Files

 

and everything was working normal

 

then i ran cccleaner to delete files in this folder and immediately the folder changed to the temp folder again

 

i tried everything else before

 

system info:

cccleaner v3.02.1343

 

OS: windows xp pro sp3 with all windows updates

 

using IE 6.0.2900.5512 sp3 with the lastest windows updates

 

 

i retested this bug with Version 3.06.1433 and it happened right after i deleted Temporary Internet Files right after i looked in browser and it changed location to C:\Documents and Settings\pc\Local Settings\Temp

 

hope you understand

 

please fix the problem soon

 

please keep this topic open so i can inform you of this problem with future versions

[exasse]

Thanks for your topic that shows I'm not a dreamer !!!

 

See there

[Alan_B]

i noticed with the new version of cccleaner v3.02.1343 will not find any temporary files,cookies,history the others for internet explorer when i analyzed these folders the results are no files found but there are files in these folders

 

OS: windows xp pro sp3

 

please fix this problem soon or help me fix it

 

 

thank you

 

Ignore exassse. He does not understand what he has already been told about how index.dat is NOW CLEANED.

 

He would prefer that it be deleted as it used to be,

even though he fails to realize that CC CANNOT and never did delete index.dat,

and in the past only "marked for deletion" by the system as it rebooted.

 

The new method is far superior.

What is now cleaned is no longer present should you continue to browse before rebooting.

 

Your issue is entirely different.

 

What version of I.E. are you using ?

 

Please specify the complete path and name of the folders and files you are concerned about.

 

Alan

[julevine]

using IE 6.0.2900.5512 sp3 with the lastest windows updates

 

i want to clean files in these folders

C:\Documents and Settings\pc\Local Settings\Temporary Internet Files

C:\Documents and Settings\pc\Local Settings\History

C:\Documents and Settings\pc\Cookies

 

just noticed it only deletes files when there is enough files in folder

 

i though i fixed it but no internet explorer keeps resetting the folder back to the temp folder

 

how do i fix this problem

[Alan_B]

Is I.E.6 still supported with security updates ?

I thought M.S. had abandoned it ! !

 

I have I.E.7 and when it became wise to update to I.E.8 I became wiser still,

I set my Firewall to totally block it ! ! !

My only active browser is now Firefox.

 

I only have things like index.dat and desktop.ini in the folders you stipulate,

but many versions of CC have purged them since I last let I.E. onto the Internet.

 

Now that we know what you are using and where the locations are I will bow out and leave this for I.E. users to assist.

 

Regards

Alan.

[julevine]

i finally say cccleaner has a major bug in it

 

if i use cccleaner to delete files in these folders my internet explorer temporary files folder will change to C:\Documents and Settings\pc\Local Settings\Temp

 

please fix cccleaner soon

[Nergal]

The issue is not actually that it waits til there are enough

 

I'm not sure why it would not be deleting these files, my xp box has the temporary files in the same locations that you state but ccleaner picks them up fine.

 

Alan, you only have those files because you don't use IE please use caution when typing those things as you will confuse the poster. That said, Alan's very correct you need to install IE7 (at least). IE6 is very insecure and many sites (including google and Microsoft's own sites) are phasing out support for it.

 

if after you install IE7 you still are having the issue we can explore other causes of the non-deletion.

 

couple more things to look at

 

1) In ccleaner go to OPtions>Advanced and make sure "only delete files in Windows Temp folders older than 24 hours" is not checked

2) do the following

1. 
    
   
2. Exit all instances of Internet Explorer
   
3. Open Task Manager
   
4. go to the second tab "processes"
   
5. sort (by clicking of the header) by name
   
6. go down to programs that start with i
   
7. kill process on any and all iexplore.exe
   
8. run ccleaner's temporary internet files cleaning (Right click temporary internet files and choose clean)
   

[julevine]

cccleaner is the cause

[Nergal]

cccleaner is the cause

This post gives no information. If you are not willing to troubleshoot the issue then there is nothing that can be done for you. I have given you the steps that are needed to begin giving the developers what they need to isolate the bug (be there one).

You will not receive any movement on your issue if you don't provide the information needed.

 

Neither the, Volunteer, helpers nor the, unpaid by users, developers are sitting at your computer, thus we need you to run troubleshooting steps as are laid out to you. Secondly do NOT open two threads with the same issue. I have closed your second thread. The first issue we are working on is most definitely tied to the temp folder changing issue thus it is only necessary to have one thread.

[login123]

Julevine, go see

 

http://forum.piriform.com/index.php?showtopic=30995&st=20

 

might help.

[exasse]

Ignore exassse. He does not understand what he has already been told about how index.dat is NOW CLEANED.

 

He would prefer that it be deleted as it used to be,

even though he fails to realize that CC CANNOT and never did delete index.dat,

and in the past only "marked for deletion" by the system as it rebooted.

 

The new method is far superior.

What is now cleaned is no longer present should you continue to browse before rebooting.

 

Your issue is entirely different.

 

What version of I.E. are you using ?

 

Please specify the complete path and name of the folders and files you are concerned about.

 

Alan

 

Please guy ,

write my name correctly

And don't accept like the truth what you have been told....

[julevine]

i just retested this bug on jan 26 2011 and it still is there

i tested this bug again in i think in april 2011 with version Version 3.06.1433

 

major bug: cccleaner moves IE temporary folder

 

first time i noticed this bug when i could not delete any files from temporary files folders,cookies.history. Then i looked for my tempory files folder and saw it moved to temp C:\Documents and Settings\pc\Local Settings\Temp

 

then i moved it back to C:\Documents and Settings\pc\Local Settings\Temporary Internet Files

 

and everything was working normal

 

then i ran cccleaner to delete files in this folder and immediately the folder changed to the temp folder again

 

i tried everything else before

 

system info:

cccleaner v3.02.1343

 

OS: windows xp pro sp3 with all windows updates

 

using IE 6.0.2900.5512 sp3 with the lastest windows updates

 

 

i retested this bug with Version 3.06.1433 and it happened right after i deleted Temporary Internet Files right after i looked in browser and it changed location to C:\Documents and Settings\pc\Local Settings\Temp

 

hope you understand

 

please fix the problem soon

 

please keep this topic open so i can inform you of this problem with future versions

[julevine]

i hope there will be a fix soon

[Alan_B]

You seem to be very rude editing various posts dated in January to SHOUT that the problem remained in April.

 

You are also deceitful.

On 3rd Jan I quoted from your first post

i noticed with the new version of cccleaner v3.02.1343 will not find any temporary files,cookies,history the others for internet explorer when i analyzed these folders the results are no files found but there are files in these folders

 

OS: windows xp pro sp3

 

please fix this problem soon or help me fix it

 

 

thank you

I now see that you not only editted to SHOUT but also removed the request that we help you to fix it.

and you have no interest in providing any information that would allow us to help you.

You are no longer interested in using our help to fix it,

you just want to shout at us because you have a defective system which does things you do not understand,

 

You are insisting upon using an obsolete and insecure version of I.E.6 for which support is being reduced by others.

 

Your alternatives are to revert to an earlier version of CCleaner which works the way you like it,

or to upgrade I.E.

or to use a different browser.

 

Moderators also have alternatives, such as locking topics that serve no useful purpose.