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MSE Problem


Guest Shane0500

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Guest Shane0500

Windows Security Center:

 

"Microsoft Security Essentials reports that it is turned off"

 

Microsoft Security Essentials:

 

"Microsoft Security Essentials is monitoring your computer and helping to protect it"

 

How are these two things happening at the same time?

 

Ive tried rebooting, no luck

Ive tried disabling and re-enabling MSE real-time protection, no luck

Ive updated MSE fully, no luck

 

MS Windows XP Media Center Edition Professional 32-bit SP3

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Guest Shane0500

Tried the other steps to fix the main problem, now another problem!

 

1. Uninstalled MSE

2. Got an error upon uninstall

3. Manually deleted the files and registry stuff related to MSE

4. Cant install MSE 2.0

 

I have the mseinstall.exe file saved, I get to the ready to install part, then:

----------------------------------------------------------------------------------

Cannot complete the Security Essentials installation

 

An error has prevented The Security Essentials setup wizard from completing

successfully. Please restart your computer and try again.

 

Error Code:0x80070463

 

I have restarted and tried again

The windows installer service starts automatically on startup

 

I even used the OneCare cleanup tool (removed quite a lot of junk)

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  • Moderators

Is your error code 0x80070463 as you say, or is it as in the thread below 0X80070643 ?

 

Did you follow this thread?

 

http://social.answers.microsoft.com/Forums/en-US/msestart/thread/2f8fa0b8-501c-4c6e-8858-f64aa377e587

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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Guest Shane0500

Error Code: 0x80070643

 

I have uninstalled all spyware/virus programs

The windows installer service runs automatically on startup

I have ran the OneCare cleanup utility

I am pretty sure I have windows installer 3.1 as I am up-to-date with microsoft update

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  • Moderators

Although it is no longer downloadable from Microsoft because it had problems with Microsoft office files, it may be worthwhile trying the Windows Installer CleanUp Tool still available from here

 

http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html

 

Look for Microsoft Security Essentials in the list and click remove, then reboot.

 

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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Guest Shane0500

Downloaded Appremover (security program remover) removed Cyberdefender antivirus and antispyware, their website is rated RED by WOT, as a scam site.

 

Used the cleanup tool to remove Microsoft Security Essentials and Microsoft Antispyware

 

Downloading MSE at the moment, ill get back to you if it works or not. THANKS A BUNCH!

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Guest Shane0500

Everything working beautifully now, security center shows green for antivirus, that problem solved.

MSE installed nicely, updated and running without problems, I like the wierd spiderweb layout of version 2.

 

Thank you for helping me.

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