Jump to content

Update won't download and install.


Recommended Posts

I am running CCleaner version 2.31.1153 on Windows XP Pro SP2. I have spent the day trying to download Version 2.32.1165 from both Piriform and File Hippo. I get a box saying ccsetup232.exe, click on Save File (the other option is Cancel) and everything disappears. I get a notice that all files have finished downloading but the Downloads box is blank and there is no Installer on the desktop. There is nothing which allows me to right-click and install as Administrator. I have turned off all programs which might interfere. I have Used System Restore to take me back 3 months but it still won't download and install.

 

I can't update WinPatrol either. (It's turned off now.) The same thing happens.

 

Please help!

Link to comment
Share on other sites

  • Moderators

Might be an idea to have a read here and follow what steps you can, and then post whatever logs you have managed to do in the Spyware Hell part of the forum

 

Instructions...

 

http://forum.piriform.com/index.php?showtopic=20120

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.