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When I go to recover a few videos on my memory stick, the progress bar will open up and it will freeze at 0% and calculating time left. It will stay this way for well over 6 hrs. The weird thing is it will recover other photos off of the memory card but not these videos. If it makes any difference the files are .3GP videos coming off of a MicroSD memory stick.

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I have a similar problem. Recuva finds 507 file on the sd card. I have tried many times and many ways to get it to recover, trying one or two files up to the 507. Nothing ever happens, it says restoring and i have let it run all night with the same status the next morning. Nothing

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I have the EXACT same issue as the OP (freezing on 3gp files off a MicroSD card)

 

NOTE: Any version before 1.28 CAN recover these files but the names are missing (and some files are corrupt)

 

All versions after 1.27 can find the exact file / dir names but the recovery freezes at calculating time (with 100% CPU)

 

Here is the log, please take a look at this when you get a minute,

 

keep up the good work guys... 8 )

 

 

[2010-03-22 15:59:08] [INFO ] Recuva v1.36.479
[2010-03-22 15:59:08] [INFO ] System Info: MS Windows Vista Home Premium SP2, Intel Core2 Duo CPU P8600 @ 2.40GHz, 4.0GB RAM, NVIDIA GeForce 9600M GT
[2010-03-22 15:59:10] [INFO ] No update available
[2010-03-22 15:59:26] [INFO ] Boot sector:
6/6QZnNpbTUuNjEAAiABAAIAAgAA+OsAIAACAAAAAAAAYB0AAAApU7QAACAgICAgICAgICAgRkFU

MTYgICAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAVao=

[2010-03-22 15:59:26] [INFO ] FS type detected by BPB parameters, OEM name fsim5.61 is unknown.
[2010-03-22 15:59:26] [INFO ] Processing folders from 0
[2010-03-22 15:59:27] [INFO ] Analyzing damage
[2010-03-22 15:59:27] [INFO ] 136 deleted files, 961 filesystem objects
[2010-03-22 15:59:27] [INFO ] Processing deleted emails
[2010-03-22 15:59:27] [INFO ] Processing recycle bin
[2010-03-22 15:59:27] [INFO ] Returning list
[2010-03-22 15:59:27] [INFO ] 109 / 31
[2010-03-22 15:59:27] [INFO ] Exiting scan

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Hi,

 

It is important that you send us a .dmp file so we can further analyze this problem.

 

A .dmp file can be created doing the following:

 

1 - If you can cancel the recovery while is hanging, then run Recuva once again with /debug command line and cancel recovery while hanging. A .dmp file should be created in the same folder as Recuva executable.

or

2 - If you can not cancel the recovery and if you are running Vista or later, you can create a .dmp file for running process using Task Manager (see attached snapshot for example).

 

Thanks

CreateDumpFile.jpg

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Any updates to this current issue? I have an iPod that I would like to recover some MP4s prior to doing s restore. Have not done a thing with the iPod since (1) the videos stopped playing on the iPod, though they appear as IMG_00?? listings, (2) the videos files no longer appear in Windows Explorer.

 

RV

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Hi,

 

It is important that you send us a .dmp file so we can further analyze this problem.

 

A .dmp file can be created doing the following:

 

1 - If you can cancel the recovery while is hanging, then run Recuva once again with /debug command line and cancel recovery while hanging. A .dmp file should be created in the same folder as Recuva executable.

or

2 - If you can not cancel the recovery and if you are running Vista or later, you can create a .dmp file for running process using Task Manager (see attached snapshot for example).

 

Thanks

I ran into the same problem as teh others in this thread. Trying to recover files from an iPod Nano. The files are quickly identified in non-deep mode and have "excellent" recovery prognoses. The "cancel" button in Recuva yielded no response whatsoever; the process continued to tax the system at 50% CPU power (2 cores). Attempting to create a Dump File from TaskMan yields "The operation could not be completed. Access is denied."

 

Any other options? I would really love to get my files back, but I would also love to be able to use my iPod as a pedometer to track injury rehabilitation work.

 

Thanks for any tips you may have.

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this is interesting since I have the same exact problem trying to recover a .3gp file from a micro SD card, I posted the problem in the bug reports section an someone told me it could be a bad card or a bad reader, I removed the reader from the ecuation since i tried in another computer with the same resuts, the card seems to be O.K. since you can read an write to it (tried once only to avoid overwriting)from either cell phone and computer.

 

MicroSD is a kingston 2GB (SD-C02G) 8DC/2GB

 

Windows reports filesystem as RAW

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So, were the log files interesting enough to warrant fixing the issue? Still seems to happen on Win7 x64 with Recuva 1.40.525, as well as on Windows XP.

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Yes, we are hoping to get a fix for this in the next release :)

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Yes, we are hoping to get a fix for this in the next release :)

 

On my iPod, it appears to not recognized the OEM correctly. I've done a cursory look at the iPod drive with a hex editor, and it seems like there's an awful lot of zeros in the Partition Tables and FAT. I'm guessing they might not be completely standard FAT32 layouts.

 

Is there an experimental build anywhere? I'd love to get the files back, but have to sync/modify the iPod in a couple of days.

 

Here's my log file, in case it helps:

 

[2011-04-11 21:55:03] [iNFO ] Recuva v1.40.525

[2011-04-11 21:55:03] [iNFO ] System Info: MS Windows 7 Ultimate 64-bit SP1, AMD Athlon 64 X2 Dual Core Processor 4000+, 4.0GB RAM, ATI Radeon X1200 Series (Microsoft Corporation - WDDM)

[2011-04-11 21:55:03] [iNFO ] No update available

[2011-04-11 21:55:28] [iNFO ] Boot sector:

6zyQKlVPS0pJSEMAEAEgAAIAAAAA+AAAPwD/AD8AAACAkR0AYwcAAAAAAAACAAAAAQAGAAAAAAAA

 

AAAAAAAAAAAAKVQpc4tJUE9EICAgICAgIEZBVDMyICAgDh++W3ysIsB0C1a0DrsHAM0QXuvwMuTN

 

Fs0Z6/57e35+fCBTIFQgTyBQIHwgVGhpcyBpcyBBcHBsZSBpUG9kIG5vdCBhIGJvb3RhYmxlIGRp

 

c2suUGxlYXNlIHRyeSBhZ2FpbiAuLi4gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

 

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

 

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

 

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

 

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

 

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAVao=

 

[2011-04-11 21:55:28] [iNFO ] FS type detected by BPB parameters, OEM name *UOKJIHC is unknown.

[2011-04-11 21:55:28] [iNFO ] Processing folders from 2

[2011-04-11 21:55:31] [iNFO ] Analyzing damage

[2011-04-11 21:55:31] [iNFO ] 1366 deleted files, 3719 filesystem objects

[2011-04-11 21:55:33] [iNFO ] Processing deleted emails

[2011-04-11 21:55:33] [iNFO ] Processing recycle bin

[2011-04-11 21:55:33] [iNFO ] Returning list

[2011-04-11 21:55:35] [iNFO ] 4929 / 1669

[2011-04-11 21:55:35] [iNFO ] Exiting scan

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