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HowardG

CCleaner 2.29 accessibility for blind users

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All previous versions of CCleaner were quite accessible with the JAWS screen reader. In version 2.29 however, JAWS will not tell me which items on the Cleaner page -- cookies, history, empty recycle bin, et. - are ticked and which are not. This means that there is now no way for a blind person using JAWS to use CCleaner safely. I have gone back to version 2.28 until this issue can be addressed.

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Hi HowardG, welcome to the forums.

 

An interesting, if annoying, issue ... I hope the devs will pick this up quickly.

 

Out of interest, have you tried Speccy? It has quite a flashy interface but I wondered how that fared on the accessibility front.

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Thanks. We'll look into this.

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I hadn't heard of Speccy before but just gave it a try. It's not bad if you happen to have a braille display but does not work at all well with speech. The only way to use it with speech is to use the screen reader's simulated mouse cursor which is quite cumbersome.

 

As I said before, CCleaner has always been very accessible using both braille and speech. There have been minor issues now and then but they were always fixed eventually. This is the first time I can remember an update causing a major accessibility problem.

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Welcome to the forum howard ;)

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I've just installed 2.30 and see that you have done some work on this. It is now possible to tell whether a treeview item is checked or not when using JAWS, but it's still not quite as good as it was in 2.28 and earlier. The problem now is that when you press the spacebar to tick or untick an item, JAWS does not automatically inform you of the change. You have to arrow up and down or tell JAWS to reread the item in order to be completely sure of the current state of the checkbox after you've changed it. This is with Windows XP, BTW.

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Thanks, we'll look into this.

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