Jump to content
CCleaner Community Forums

ALERT Trojan in CCleaner


Harmony

Recommended Posts

  • Moderators

Can you say which security software please?

 

Also can you report it to them for if you downloaded it from one of these sites it will be a false positive.

 

http://www.filehippo.com/download_ccleaner/

 

http://www.piriform.com/ccleaner/download

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

Can you say which security software please?

 

Also can you report it to them for if you downloaded it from one of these sites it will be a false positive.

 

http://www.filehippo.com/download_ccleaner/

 

http://www.piriform.com/ccleaner/download

 

My security software is Vipre from www.Sunbelt-Software.com, no I did not download the update for ccleaner. Sorry, I thought I posted this under Ccleaner bug reporting. I'll get my software company on the line in just a moment. Thank you.

Link to comment
Share on other sites

Yesterday after I updated CCleaner & ran the Registry Integrity, over 80 Missing MUI References popped up. Prior to the update, there were no registry "problems" after running the Registry Integrity. I am afraid to run the "fix selected issues" (in fear that my computer may not run properly or crash thereafter).

Link to comment
Share on other sites

Yesterday after I updated CCleaner & ran the Registry Integrity, over 80 Missing MUI References popped up. Prior to the update, there were no registry "problems" after running the Registry Integrity. I am afraid to run the "fix selected issues" (in fear that my computer may not run properly or crash thereafter).

Hi Joseph, welcome to the forums :)

 

If you look here ... http://forum.piriform.com/index.php?showtopic=26494&hl= ... you'll see that CCleaner's MUIcleaning has been improved, so it's probably just finding items that it missed at earlier versions.

 

When you install an updated version of any software, it's often a good idea to see what the 'change log' is so that you know what to expect :)

Link to comment
Share on other sites

Hi Joseph, welcome to the forums :)

 

If you look here ... http://forum.piriform.com/index.php?showtopic=26494&hl= ... you'll see that CCleaner's MUIcleaning has been improved, so it's probably just finding items that it missed at earlier versions.

 

When you install an updated version of any software, it's often a good idea to see what the 'change log' is so that you know what to expect :)

 

Thank you for your reply. I understand & see what you are saying ("?Improved MUI cache cleaning for Vista and Windows 7") but over 80 Missing MUI References to pop up after updating CCleaner seems a bit unusal. I have never seen this in CCleaner & I have been using CCleaner for a decent amount of time. I don't want my computer to crash or not run properly.

Link to comment
Share on other sites

If CCleaner is now implementing significant changes to the way the MUI entries are handled then it's not surprising you haven't seen this before. You could leave your PC as it is; with these entries unfixed. Since that's your status quo you obviously aren't going to suffer any ill effects.

 

Or you can back up your registry with the CCleaner back-up option (you should always do this anyway) and then fix the issues. If you get any problems after that you can restore the entries.

 

It's a good idea to back up the whole registry periodically anyway, using a tool like ERUNT. You might like to do this first for added peace of mind.

 

MUI cache entries are fairly trivial anyway and you are unlikely to get any problems after removing them. Here's a link that tells you a bit about them and provides a tool to view (and delete!) them ... http://www.nirsoft.net/utils/muicache_view.html

 

But the bottom line is that there's no compulsion to 'fix' any entries suggested by CCleaner. If you're not comfortable with it then don't do it ... your PC isn't likely to suffer because of it :)

Link to comment
Share on other sites

If CCleaner is now implementing significant changes to the way the MUI entries are handled then it's not surprising you haven't seen this before. You could leave your PC as it is; with these entries unfixed. Since that's your status quo you obviously aren't going to suffer any ill effects.

 

Or you can back up your registry with the CCleaner back-up option (you should always do this anyway) and then fix the issues. If you get any problems after that you can restore the entries.

 

It's a good idea to back up the whole registry periodically anyway, using a tool like ERUNT. You might like to do this first for added peace of mind.

 

MUI cache entries are fairly trivial anyway and you are unlikely to get any problems after removing them. Here's a link that tells you a bit about them and provides a tool to view (and delete!) them ... http://www.nirsoft.net/utils/muicache_view.html

 

But the bottom line is that there's no compulsion to 'fix' any entries suggested by CCleaner. If you're not comfortable with it then don't do it ... your PC isn't likely to suffer because of it :)

 

Thank you. That was a very good reply. I will consider everything you said & check out the links. Thanks again. I appreciate your time. Very professional.

Link to comment
Share on other sites

  • Moderators

No there was no trojan Joseph, it was what is known as a false positive, (false detection, false alarm)

 

Security software companies are usually quite quick to correct things when they are told about it.

 

They then re-write their definitions so that when you update your antivirus it doesn't detect it anymore.

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

Link to comment
Share on other sites

No there was no trojan Joseph, it was what is known as a false positive, (false detection, false alarm)

 

Security software companies are usually quite quick to correct things when they are told about it.

 

They then re-write their definitions so that when you update your antivirus it doesn't detect it anymore.

 

 

Thank you for clearing this issue for me. I was alittle confused because my antivirus didn't detect anything. I appreciate your prompt & professional reply.

Link to comment
Share on other sites

Good afternoon,

 

There is a Trojan located in ccsetup228{1}.exe on both download sites. I'm so glad my security software caught it before the download!

 

Yes there is a trojan ...and the program would not load and... I paid $20.00 to Paypal :(

Link to comment
Share on other sites

  • Moderators

And your payment was not required, it was a donation. but yes please report the false postive to your security software team.

 

(OT why does it seem like two different threads have been smashed together here :-/ )

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND AT  https://support.piriform.com/hc/en-us and  https://www.ccleaner.com/docs

Pro users file a PRIORITY SUPPORT request at https://support.piriform.com/hc/en-us/requests/new

link to WINAPP2.INI explanation

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.