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JoeyC

CCleaner Installs But Will Not Run

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Greetings,

 

I was wondering if anyone could assist me. CCleaner will not run. It installs properly but I'm getting the following error message when attempting to run it:

 

CCleaner has encountered a problem and needs to close. We are sorry for the inconvenience.

 

Error Signature:

AppName: CCleaner.exe AppVer: 1.23.0.160 ModName: ntdll.dll

ModVer: 5.1.2600.2180 Offset: 0000316c

 

I'm running XP Pro. I have uninstalled and reinstalled as well as loaded the new VB libraries per the sticky post.

 

Thank in you advance for your time and efforts regarding this post.

 

JoeyC

 

Here's the error log, it's not pretty:

 

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="CCleaner.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="CCleaner.dll" SIZE="49152" CHECKSUM="0xC2076D1C" BIN_FILE_VERSION="2.1.0.3" BIN_PRODUCT_VERSION="2.1.0.3" PRODUCT_VERSION="2, 1, 0, 3" FILE_DESCRIPTION="CCleaner" PRODUCT_NAME=" CCleaner" FILE_VERSION="2, 1, 0, 3" ORIGINAL_FILENAME="CCleaner.dll" INTERNAL_NAME="CCleaner" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.1.0.3" UPTO_BIN_PRODUCT_VERSION="2.1.0.3" LINK_DATE="05/12/2005 08:04:26" UPTO_LINK_DATE="05/12/2005 08:04:26" VER_LANGUAGE="English (United Kingdom) [0x809]" />

 

<MATCHING_FILE NAME="CCleaner.exe" SIZE="520192" CHECKSUM="0xA0D34F1A" BIN_FILE_VERSION="1.23.0.160" BIN_PRODUCT_VERSION="1.23.0.160" PRODUCT_VERSION="1.23.0160" COMPANY_NAME="CCleaner.com" PRODUCT_NAME="CCleaner" FILE_VERSION="1.23.0160" ORIGINAL_FILENAME="CCleaner.exe" INTERNAL_NAME="CCleaner" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8058C" LINKER_VERSION="0x10017" UPTO_BIN_FILE_VERSION="1.23.0.160" UPTO_BIN_PRODUCT_VERSION="1.23.0.160" LINK_DATE="08/30/2005 10:52:49" UPTO_LINK_DATE="08/30/2005 10:52:49" VER_LANGUAGE="English (United States) [0x409]" />

 

<MATCHING_FILE NAME="CCSubTimer.dll" SIZE="40960" CHECKSUM="0xD8AE4B74" BIN_FILE_VERSION="1.1.0.9" BIN_PRODUCT_VERSION="1.1.0.9" PRODUCT_VERSION="1.01.0009" COMPANY_NAME="Home" PRODUCT_NAME="CCSubTimer" FILE_VERSION="1.01.0009" ORIGINAL_FILENAME="CCSubTimer.dll" INTERNAL_NAME="CCSubTimer" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13AA4" LINKER_VERSION="0x10001" UPTO_BIN_FILE_VERSION="1.1.0.9" UPTO_BIN_PRODUCT_VERSION="1.1.0.9" LINK_DATE="05/31/2005 10:31:32" UPTO_LINK_DATE="05/31/2005 10:31:32" VER_LANGUAGE="English (United States) [0x409]" />

 

<MATCHING_FILE NAME="CCSystem.dll" SIZE="53248" CHECKSUM="0xA84764FA" BIN_FILE_VERSION="1.0.0.4" BIN_PRODUCT_VERSION="1.0.0.4" PRODUCT_VERSION="1.00.0004" COMPANY_NAME="Company" PRODUCT_NAME="CCSystem" FILE_VERSION="1.00.0004" ORIGINAL_FILENAME="CCSystem.dll" INTERNAL_NAME="CCSystem" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17A5E" LINKER_VERSION="0x10000" UPTO_BIN_FILE_VERSION="1.0.0.4" UPTO_BIN_PRODUCT_VERSION="1.0.0.4" LINK_DATE="04/18/2005 15:44:28" UPTO_LINK_DATE="04/18/2005 15:44:28" VER_LANGUAGE="English (United States) [0x409]" />

 

<MATCHING_FILE NAME="lang-1033.dll" SIZE="18944" CHECKSUM="0xD7D713D6" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/26/2005 07:05:18" UPTO_LINK_DATE="08/26/2005 07:05:18" />

 

<MATCHING_FILE NAME="uninst.exe" SIZE="80626" CHECKSUM="0x78BA0BC" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/26/2005 18:19:06" UPTO_LINK_DATE="08/26/2005 18:19:06" />

</EXE>

<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

 

<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft? Windows? Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="? Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

 

<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft? Windows? Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="? Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

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