cjtex61 Posted December 28, 2009 Share Posted December 28, 2009 I can't get past this error. The security on my laptop sucks. There are other message windows too, but lately this is the most prevalent. Cyndy Link to comment Share on other sites More sharing options...
JDPower Posted December 28, 2009 Share Posted December 28, 2009 You've posted different descriptions of your problem across three seperate threads now, not the best way of helping us to help you. I would suggest following the instructions here to check your computer is not riddled with malware: http://forum.piriform.com/index.php?showtopic=20120 Link to comment Share on other sites More sharing options...
cjtex61 Posted December 28, 2009 Author Share Posted December 28, 2009 I can't get past this error. The security on my laptop sucks. There are other message windows too, but lately this is the most prevalent.Cyndy Does this include laptops. My desktop is fine. I'm trying to figure out why my son's laptop is throwing tantrums. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 28, 2009 Moderators Share Posted December 28, 2009 Please follow the steps in the post above from JDPower. It works for laptops too. If you cannot get to download some of the things with the laptop try downloading them onto another computer and moving the installer across via a memory stick. If something like malwarebytes won't run at first on the laptop, try renaming it to something else to fool the malware. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
cjtex61 Posted December 28, 2009 Author Share Posted December 28, 2009 Please follow the steps in the post above from JDPower. It works for laptops too. If you cannot get to download some of the things with the laptop try downloading them onto another computer and moving the installer across via a memory stick. If something like malwarebytes won't run at first on the laptop, try renaming it to something else to fool the malware. Ok. Thank you. I finally got Malwarebytes to run in "SafeMode". And the Ccleaner too. Will the Malwarebytes clean out the Antivirus sofware that is on the laptop? Thanks. Cyndy. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 28, 2009 Moderators Share Posted December 28, 2009 Please continue your 'cleanup' by following the steps in this post http://forum.piriform.com/index.php?showtopic=20120 If you have difficulty with any steps just go on to the next one Please post in the 'spyware hell' part of the forum here http://forum.piriform.com/index.php?showforum=12 Press the 'new topic' button and start a new thread about this problem (copy and paste any logs such as malwarebytes into the thread) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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