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Error code when I try and launch Tools


bpreisner

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I get an error code when I try and launch Tools. CC Cleaner works for registry cleaner and regular cleaner but the tools gets the following code:

 

AtlThrow: hr = 0x80070057

 

 

CCleaner v2.25.1025

MS Windows 7 64-bit

Pentium Dual-Core CPU E5200 @ 2.50GHz

4.0GB RAM

Intel G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)

 

 

CInstallationEnumAsync::Run

 

I am running windows 7 professional. Please assist!

 

Thank you!

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AtlThrow: hr = 0x80070057

 

 

CCleaner v2.25.1025

MS Windows 7 Ultimate 64-bit

Intel Core2 Duo CPU E6550 @ 2.33GHz

8.0GB RAM

RADEON X700 (Microsoft Corporation - WDDM)

 

 

CInstallationEnumAsync::Run

 

AtlThrow: hr = 0x80070057

 

 

CCleaner v2.24.1010

MS Windows 7 Ultimate 64-bit

Intel Core2 Duo CPU E6550 @ 2.33GHz

8.0GB RAM

RADEON X700 (Microsoft Corporation - WDDM)

 

 

CInstallationEnumAsync::Run

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Hello to everyone,

 

I registered so I could post my error description as well. I have attached a screen shot. I haven't went through the troubleshooting process, I just checked and it's an issue with the build because version 2.20.920 does not produce the error.

 

post-33253-1258493825_thumb.png

 

When I click on tools I get the attached error, and it will let me conyinue to use the "Start-up" features, but not the "Uninstall". Also I do have shadow copies (Restore points) but CCleaner is not listing them since this error began.

 

I hope this helps in some way, I really like CCleaner, have been using it for years now. I just need all the features to work as intended. :unsure::angry:

 

Thanks ;)

post-33253-1258493825_thumb.png

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I get an error code when I try and launch Tools. CC Cleaner works for registry cleaner and regular cleaner but the tools gets the following code:

 

AtlThrow: hr = 0x80070057

 

 

CCleaner v2.25.1025

MS Windows 7 64-bit

Pentium Dual-Core CPU E5200 @ 2.50GHz

4.0GB RAM

Intel G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1)

 

 

CInstallationEnumAsync::Run

 

I am running windows 7 professional. Please assist!

 

Thank you!

 

Try using diskcleaner available on sourceforge if you have trouble using CCleaner. It is also a simple, easy to use product.

 

Thanks!

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  • Moderators
Try using diskcleaner available on sourceforge if you have trouble using CCleaner. It is also a simple, easy to use product.

 

Thanks!

 

MrDon this is the bug reporting area for ccleaner bugs, and the good people above are reporting them for the devs to look at.

 

It is not really the place for you to be suggesting what other things they should use instead of ccleaner.

CCleaner documentation can be found here

https://www.ccleaner.com/docs/ccleaner

Support contact

https://support.piriform.com/hc/en-us/requests/new

support@ccleaner.com

 

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