f-henrik Posted November 14, 2009 Share Posted November 14, 2009 I installed new version of Ccleaner (ccsetup225) today. When I tried to run program Norman will prevent run and says program has "NH-Slow.D" virus and moves program to quaranty. Why so? Link to comment Share on other sites More sharing options...
claes Posted November 14, 2009 Share Posted November 14, 2009 Norman Security Suite, last update 2009-nov-14 19:42:24, has quarantined "ccleaner.exe" ver 2.25 with "NH-Slow.D". ccleaner downloaded today, digital signed "22 oktober 2009 19:44:38", filesize 3,15 MB (3?310?608 byte). Same report forwarded to Norman. //Claes Link to comment Share on other sites More sharing options...
Chr. Posted November 14, 2009 Share Posted November 14, 2009 Norman Security Suite, last update 2009-nov-14 19:42:24, has quarantined "ccleaner.exe" ver 2.25 with "NH-Slow.D". ccleaner downloaded today, digital signed "22 oktober 2009 19:44:38", filesize 3,15 MB (3?310?608 byte). Same report forwarded to Norman. //Claes Same problem for me. it also happened when I tried to open IrfanView. Both programs deleted and defunkt. Did you recieve a reply from Norman? Pls. let me know. Evt. p? dansk. Chr. Link to comment Share on other sites More sharing options...
Piet Posted November 15, 2009 Share Posted November 15, 2009 I discovered the same problem this morning Norman Security Suite removed CCleaner.exe because of NH-Slow.D Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 15, 2009 Moderators Share Posted November 15, 2009 This looks like a False Positive by Norman. Best thing to do is report it to them so they can update their definitions. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
shthpnz Posted November 15, 2009 Share Posted November 15, 2009 A new internet update will fix it. Regards, shthpnz Link to comment Share on other sites More sharing options...
Chr. Posted November 15, 2009 Share Posted November 15, 2009 Hey.... It all works again. Ccleaner as well as IrfanView can now be installed again without problems. I used the same setup files that I tried to install from yesterday, so the changes must be with Norman. I havn't heard from them though, but probably will tomorrow when they return after the weekend. Thanks for posting. Releived me from thinking my laptop was infected. Chr. Link to comment Share on other sites More sharing options...
claes Posted November 17, 2009 Share Posted November 17, 2009 Norman confirmes "False Positive". Way around if Inet update does not work suggested in Swedish below. //Claes Entered on 16/11/2009 at 08:38:57 by David Sender: hej om du ?r s?ker p? att programmet ?r rent s? l?ter som en s.k false positive. Norman tror att det ?r n?got farligt som inte ?r det. Se f?rst till att ditt Norman har de senaste uppdateringarna installerade. H?gerklicka p? N-ikonen och v?lj Uppdatera nu / Internet Update Om detta inte hj?lper, l?gg till filen (filens namn) eller hela mappen (som programmet ?r installerat i) i Normans undantagslista. Norman kommer d? inte att s?ka i denna mapp n?got mer. H?gerklicka p? N-ikonen och ?ppna NSS V?lj Virus & Spywareskydd och sedan konfigurera. Klicka p? Viruskontroller och sedan undantagslista. L?gg till mappen eller filens namn Spara ?ndringar och starta om datorn. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now