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CCleaner Slim v2.25 Unexpected Error

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Hi, just installed the slim version of 2.25 and was clicking through the options (always looking for any visual differences), and when I clicked on "Tools", I got an Unexpected Error dialog. I did click Report but couldn't tell if it actually did anything so I'm reporting it manually here. The contents of the dialog are:


AtlThrow: hr = 0x80070057



CCleaner v2.25.1025

MS Windows 7 Ultimate

AMD Athlon 64 X2 Dual Core Processor 4400+


ATI Radeon HD 4800 Series





Dialogs attached: ccleanerv225slimunexpec.th.jpg


I notice that the Uninstall list is empty which is probably related. FYI I am on Windows 7 RTM Ultimate x86. If I click on Startup or System Restore and then click on Uninstall again, the dialog pops up. Interestingly, if I leave it on Uninstall and then choose, for example, Registry, and then click on Tools again, the dialog does NOT pop up.

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I'm getting the same error


OS: Windows 7 x64 Ultimate

CCleaner version: Any version built after 05/2009


I think the error comes from Microsoft Active Template Library for C++ COM programming.


I sense DLL Hell. It could be that some objects have incorrect entry in registry or have been overwritten.


It started to happen after I installed VMware Workstation 7.0 RC and lately final.

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  • 3 weeks later...

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