thany Posted October 11, 2009 Share Posted October 11, 2009 I've been using CCleaner for a long time. And I've never run into any real problems, until recently. I can't seem to figure out which option causes the Windows 7 start panel to be cleared. It's very annoying that I have to be rid of those items every time I give CCleaner another chance at NOT cleaning it. I've unchecked most options that could be responsible, but after cleaning and clicking just one item in the start panel, it's cleared! What do I do to NOT clean out the start panel?? Keep up the good work, btw. Other than this prob, CCleaner is great and I use it at every machine I use Link to comment Share on other sites More sharing options...
fireryone Posted October 11, 2009 Share Posted October 11, 2009 Have you checked this post: http://forum.piriform.com/index.php?showtopic=24616 it may help fireryone Link to comment Share on other sites More sharing options...
thany Posted October 11, 2009 Author Share Posted October 11, 2009 Unfortunately it doesn't help. The only suggestion is to uncheck "taskbar jump lists" and that doesn't help. Link to comment Share on other sites More sharing options...
Disk4mat Posted October 11, 2009 Share Posted October 11, 2009 Which items are being removed from the start menu that you would like to retain? Theres Run, Recent Docs, Recently used programs etc. In the mean time here are the items that will affect the start menu that I know of... Recent Documents, Run, Other Explorer MRU's and Taskbar Jump Lists Link to comment Share on other sites More sharing options...
thany Posted October 11, 2009 Author Share Posted October 11, 2009 I don't know what it's called, but I was referring to the big white area with programs (and their documents). It's the part above "all programs". Link to comment Share on other sites More sharing options...
ePost Posted October 11, 2009 Share Posted October 11, 2009 How about giving us a screenshot? Just to be sure we know what we're talking about. The how-to is similar to this: http://www.microsoft.com/windowsxp/using/s...screenshot.mspx Free online Windows Live OneCare safety scanner here for XP - here for Vista/Windows 7 Link to comment Share on other sites More sharing options...
Disk4mat Posted October 11, 2009 Share Posted October 11, 2009 Those items are stored under: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StartPage2\ProgramsCacheSMP But so far I havent been able to get CC to remove the pinned items. I can do it manualy in regedit. If we cant figure out which option is removing that key we can add an exclusion rule in CC (options>exclude>add registry). Link to comment Share on other sites More sharing options...
thany Posted October 13, 2009 Author Share Posted October 13, 2009 This is the area i'm talking about: @Disk4mat: You are probably referring to something else. I think "pinned items" are items that stay at the top, regardless of the most opened items. I don't use pinned items, as you can see. Link to comment Share on other sites More sharing options...
Disk4mat Posted October 13, 2009 Share Posted October 13, 2009 In your screenshot are all those apps 'recently used' then? Have you tried unchecking all items in CC and then check one item, clean and repeat until the items are removed from the start panel? Are you using the registry cleaner? Link to comment Share on other sites More sharing options...
thany Posted October 16, 2009 Author Share Posted October 16, 2009 Yes it's the recently used part of your screenshot. No I haven't tried your suggestion, because that would ultimately clean out the start panel again, and I don't want that And I'm not using the reg cleaner to produce this problem. Link to comment Share on other sites More sharing options...
Disk4mat Posted October 16, 2009 Share Posted October 16, 2009 Im almost certain if you were to add an exclusion for the registry key, that it wouldnt happen again. The exclusion overrides any option in the cleaner. Link to comment Share on other sites More sharing options...
Iv?n T. Posted October 19, 2009 Share Posted October 19, 2009 http://forum.piriform.com/index.php?showto...mp;#entry150902 Link to comment Share on other sites More sharing options...
thany Posted December 26, 2010 Author Share Posted December 26, 2010 Sorry to bump this old topic, but the problem persists in the latest version 3.02. The option "enable windows jump list tasks" doesn't appear to fix this issue. Link to comment Share on other sites More sharing options...
Alan_B Posted December 26, 2010 Share Posted December 26, 2010 Bumping old unrelated topics is a waste of time, especially here, where two different people are complaining about totally different things, i.e. one was using registry cleaning and the other was not. Start your own topic and which aspect of CC gives problems, and it is never wrong to state your O.S. Alan Link to comment Share on other sites More sharing options...
thany Posted December 26, 2010 Author Share Posted December 26, 2010 Bumping old unrelated topics is a waste of time, especially here, where two different people are complaining about totally different things, i.e. one was using registry cleaning and the other was not. Start your own topic and which aspect of CC gives problems, and it is never wrong to state your O.S. I don't mean to be rude, but this *is* my topic (i.e. I started it) and is *is* related, since this old problem still persists in the latest version. Link to comment Share on other sites More sharing options...
Alan_B Posted December 27, 2010 Share Posted December 27, 2010 Sorry, I did not notice you started this topic. Unfortunately this topic was a confused with the other problem involving the registry, so I did not know which aspect was involved. Alan Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 27, 2010 Moderators Share Posted December 27, 2010 I believe the one you are looking for is under advanced "user assist history" and it is cleared after running that and restarting explorer. so unchecking "user assist history" should stop ccleaner from removing your recent programs. #latepass ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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