wnaegele Posted September 6, 2009 Share Posted September 6, 2009 For several weeks CCleaner worked find. Now... well, when you select "Analyze" it functions OK, but when when you select "Run Cleaner" the progress bar will begin to indicate the program is functioning, but stops at "5%." Icon indicates it is till running, but it will remain at this point until you close the program -- at which time Windows displays a "Program not functioning" window,and asks for an error report. Any ideas? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 6, 2009 Moderators Share Posted September 6, 2009 What operating system and browser are you using? What does it say it is cleaning when it gets stuck? Have you a big file in the recycle bin? Clean out your temp files and cache from your browsers manually and then try running it. Try installing the very latest version 2.23.999 over the top of the one you have and see if it makes any difference. Can you please run all virus/spyware scans that you have. Any other issues cropped up computerwise around the same time? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
wnaegele Posted September 8, 2009 Author Share Posted September 8, 2009 What operating system and browser are you using? What does it say it is cleaning when it gets stuck? Have you a big file in the recycle bin? Clean out your temp files and cache from your browsers manually and then try running it. Try installing the very latest version 2.23.999 over the top of the one you have and see if it makes any difference. Can you please run all virus/spyware scans that you have. Any other issues cropped up computerwise around the same time? 1] Windows XP Home 2] No message. Icon indicates ?cleaning is going on. Graph stops at 5%. 3] Recycle bin is empty. [Also, see 4] 4] I.E. ?Browsing history? removing tool also giving me trouble ? it sticks, too ? indicates it?s working [similar to CCleaner] ? but never stops until program manual hsid down. 5] Will try 6] Did that 7] [see 4] Link to comment Share on other sites More sharing options...
wnaegele Posted September 8, 2009 Author Share Posted September 8, 2009 1] Windows XP Home2] No message. Icon indicates ?cleaning is going on. Graph stops at 5%. 3] Recycle bin is empty. [Also, see 4] 4] I.E. ?Browsing history? removing tool also giving me trouble ? it sticks, too ? indicates it?s working [similar to CCleaner] ? but never stops until program manual hsid down. 5] Will try 6] Did that 7] [see 4] ALSO: WHILE ICON RUNNING. THIS TEXT IS DISPLAYED: "Internet Explorer History C:\Documents and SettingsIndels.dat" Link to comment Share on other sites More sharing options...
wnaegele Posted September 13, 2009 Author Share Posted September 13, 2009 ALSO: WHILE ICON RUNNING. THIS TEXT IS DISPLAYED: "Internet Explorer History C:\Documents and SettingsIndels.dat" FIXED. Removed ALL Microsoft add-ons to IE. IE runs better now, too. Link to comment Share on other sites More sharing options...
wnaegele Posted September 19, 2009 Author Share Posted September 19, 2009 Re-installed IE8 -- that was the source of problem. CCleaner is now fine... Link to comment Share on other sites More sharing options...
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