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Recuva has stopped working


BetsyP

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I cannot get recuva to work. It starts to load up the data from the Sandisk media card and the pictures start to appear, then the screen goes grey and I get the notice from windows the the program has crashed with the following details:

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: Recuva.exe

Application Version: 1.27.0.419

Application Timestamp: 4a013d71

Fault Module Name: Recuva.exe

Fault Module Version: 1.27.0.419

Fault Module Timestamp: 4a013d71

Exception Code: c0000005

Exception Offset: 0007cbfc

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: fd00

Additional Information 2: ea6f5fe8924aaa756324d57f87834160

Additional Information 3: fd00

Additional Information 4: ea6f5fe8924aaa756324d57f87834160

 

I am running it in Administrator mode, have disable UAC, have tried to run in compatability mode with XP....nothing works. It just gets started and then crashes. I also tried all of this with and without the Wizard. Anything to suggest?

BetsyP

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