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100% usage of processor


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Hi, I downloaded the latest version 2.19.901 and every time I run the application, usage of processor goes up to 100%, even if I don?t perform any action. A worst part is, that when I shut it down, the process still appears(in task manager) and uses the 100%. I can?t kill it either. :angry:

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Did you download from a safe site, either Piriform or Filehippo? I presume you reboot to stop the process? I would first run a full virus scan and then run chkdsk. Then reinstall CC from the safe sites named. What O/S, by the way?

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Did you download from a safe site, either Piriform or Filehippo? I presume you reboot to stop the process? I would first run a full virus scan and then run chkdsk. Then reinstall CC from the safe sites named. What O/S, by the way?

 

Yes, I downloaded it from Filehippo, I always do. Yeah I had to reboot, I couldn?t kill another way. My virus program(NOD) is up to date and I ran chkdsk. I have Windows XP Home. Problem still occurs.

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Try uninstalling it, rebooting,and installing the slim build from here

 

http://www.ccleaner.com/download/builds

 

and untick the option for automatic ccleaner updates and see if there is any improvement.

 

If no improvement, what antivirus/malware software do you run?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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