Loki188 Posted May 13, 2009 Share Posted May 13, 2009 Hi, I downloaded the latest version 2.19.901 and every time I run the application, usage of processor goes up to 100%, even if I don?t perform any action. A worst part is, that when I shut it down, the process still appears(in task manager) and uses the 100%. I can?t kill it either. Link to comment Share on other sites More sharing options...
Moderators Augeas Posted May 13, 2009 Moderators Share Posted May 13, 2009 Did you download from a safe site, either Piriform or Filehippo? I presume you reboot to stop the process? I would first run a full virus scan and then run chkdsk. Then reinstall CC from the safe sites named. What O/S, by the way? Link to comment Share on other sites More sharing options...
Loki188 Posted May 14, 2009 Author Share Posted May 14, 2009 Did you download from a safe site, either Piriform or Filehippo? I presume you reboot to stop the process? I would first run a full virus scan and then run chkdsk. Then reinstall CC from the safe sites named. What O/S, by the way? Yes, I downloaded it from Filehippo, I always do. Yeah I had to reboot, I couldn?t kill another way. My virus program(NOD) is up to date and I ran chkdsk. I have Windows XP Home. Problem still occurs. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 14, 2009 Moderators Share Posted May 14, 2009 Which version of ccleaner are you using full (with toolbar) full (without toolbar), or slim build? In options - settings do you have auto check for ccleaner updates ticked? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Loki188 Posted May 14, 2009 Author Share Posted May 14, 2009 I don?t know what the slim build is. I just download it from this address http://www.filehippo.com/download_ccleaner...db724b33ea39ae/ and install it. If you mean CCleaner Yahoo! Toolbar? I always uncheck that during installation. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 14, 2009 Moderators Share Posted May 14, 2009 Try uninstalling it, rebooting,and installing the slim build from here http://www.ccleaner.com/download/builds and untick the option for automatic ccleaner updates and see if there is any improvement. If no improvement, what antivirus/malware software do you run? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Loki188 Posted May 14, 2009 Author Share Posted May 14, 2009 Well I downloaded normal version one more time and reinstalled it and everything seems ok. I don?t know what went wrong before..But thanks for your help. :-) Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 14, 2009 Moderators Share Posted May 14, 2009 Glad to hear all is well now Loki Take care Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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