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Access denied


wazi_woo

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H there. I have 3 physical hard drives on my computer. Defraggler was installed on my D: drive. 2 updates ago I installed the update over the existing version on the D: drive. It installed fine, and Defraggler opened fine as well, but every time I pressed the "analyze" button, on any of the 3 hard drives or a flash disc, it would say access denied. I tried to reinstall various previous versions but could not overcome the problem until i installed Defragler on a different hard drive, in this case the C: drive. Now when the latest version was released, I tried to install it over the previous version that was now on the C: drive. Same problem, keep getting access denied. Tried to install it back on the D: drive, and the problem still persisted. I have now installed it on the F: drive, my last hard drive. What happens when the next update comes out. Can anyone tell me why this is happening?

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H there. I have 3 physical hard drives on my computer. Defraggler was installed on my D: drive. 2 updates ago I installed the update over the existing version on the D: drive. It installed fine, and Defraggler opened fine as well, but every time I pressed the "analyze" button, on any of the 3 hard drives or a flash disc, it would say access denied. I tried to reinstall various previous versions but could not overcome the problem until i installed Defragler on a different hard drive, in this case the C: drive. Now when the latest version was released, I tried to install it over the previous version that was now on the C: drive. Same problem, keep getting access denied. Tried to install it back on the D: drive, and the problem still persisted. I have now installed it on the F: drive, my last hard drive. What happens when the next update comes out. Can anyone tell me why this is happening?

 

Are you an administrator? If you go to the directory that the update was installed on and right click on the folder and view the properties, is it read only? What operating system are you running?

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  • 3 weeks later...
Are you an administrator? If you go to the directory that the update was installed on and right click on the folder and view the properties, is it read only? What operating system are you running?

 

No it is not read only. It is my home pc and I have full admin privileges. Running XP home.

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