AliceZ Posted February 28, 2009 Share Posted February 28, 2009 I've opened my CCleaner today (on my Win98se) computer and clicked on lower right "Check for Updates." There was an update 2.17.853. However, after 3/4 of the download, I get a message "The connection with the server was reset." I tried several times, same result! What is happening? I can't keep trying to download if I keep getting this message, correct? Alice Link to comment Share on other sites More sharing options...
Moderators DennisD Posted February 28, 2009 Moderators Share Posted February 28, 2009 It could be something somewhere along your connection, so maybe unplug your line for 30 seconds or so and then re-connect to the web. I've had this happen, and this usually fixes it. I think a couple of times I rebooted my computer to fix it. Link to comment Share on other sites More sharing options...
AliceZ Posted February 28, 2009 Author Share Posted February 28, 2009 It could be something somewhere along your connection, so maybe unplug your line for 30 seconds or so and then re-connect to the web. I've had this happen, and this usually fixes it. I think a couple of times I rebooted my computer to fix it. Thanks. Never had a problem before downloading the Slim version. And, I have just downloaded updates for SpyBlaster and SpyBot with no problems. Does FileHippo offer the CCleaner slim version for download? I'm on dial-up and each restart is another phone call charge. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted February 28, 2009 Moderators Share Posted February 28, 2009 I don't think Filehippo has the different builds, but I think the only difference, is the slim build is minus the Yahoo Toolbar option, and you can uncheck that option during the install. The installed folder of each version is 2.44mb. Hope that helps. Link to comment Share on other sites More sharing options...
Buzzzzzby Posted February 28, 2009 Share Posted February 28, 2009 I'm having the same problem exactly (on 2 different computers but same dialup connection) which would indicate it's a problem with the website I reckon! You CAN lose your dog because it got loose. You CANNOT loose your dog because it got lose. Spot the difference? Link to comment Share on other sites More sharing options...
AliceZ Posted February 28, 2009 Author Share Posted February 28, 2009 I don't think Filehippo has the different builds, but I think the only difference, is the slim build is minus the Yahoo Toolbar option, and you can uncheck that option during the install. The installed folder of each version is 2.44mb. Hope that helps. Thanks. Slim version is about 900 kb and usually downloads faster on my dial-up. As a senior citizen with limited funds I try to connect just once a day because of the telephone charges, taxes, etc. I'll wait a while to download again and see what happens. I wish CCleaner had another site (mirror, I think it is called) to download from in case we were having a 'problem' with the other one. Oh well, just have to live with it I guess. Alice Link to comment Share on other sites More sharing options...
Moderators DennisD Posted February 28, 2009 Moderators Share Posted February 28, 2009 I'm sorry for your problems guys, this will be pointed out to the developers, as it may be a problem not affecting faster downloads. Link to comment Share on other sites More sharing options...
Jamin4u Posted February 28, 2009 Share Posted February 28, 2009 Try downloading the slim version from here. http://www.ccleaner.com/download/builds Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Moderators DennisD Posted February 28, 2009 Moderators Share Posted February 28, 2009 Try downloading the slim version from here. http://www.ccleaner.com/download/builds That's already been tried in this thread: http://forum.piriform.com/index.php?showtopic=20661&hl= I've pm'd one of the developers about this, so maybe there may be a fix for it. EDIT: There seems to be a workaround for this pointed out in this post: http://forum.piriform.com/index.php?showto...st&p=129688 Hope this helps. Link to comment Share on other sites More sharing options...
Jamin4u Posted February 28, 2009 Share Posted February 28, 2009 Thanks DennisD, I plainly didn't see that thread. A browser problem would explain why I had no problem downloading the slim build in IE7. (DSL Download = 2.549 Mbps) Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Buzzzzzby Posted March 1, 2009 Share Posted March 1, 2009 Well, I've tried it on Firefox, Opera and finally IE7 and none of them worked I'm afraid. I also tried the Zip portable version and got as far as 86% completed before the server was disconnected again. Tried it on my IDM download manager but then found that it (the website) had no 'Resume' facility for interrupted downloads, so that was a no-go as well! I'm in the UK by the way. You CAN lose your dog because it got loose. You CANNOT loose your dog because it got lose. Spot the difference? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 1, 2009 Moderators Share Posted March 1, 2009 Just downloaded slim version via opera, no problems (am also in UK) Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Buzzzzzby Posted March 1, 2009 Share Posted March 1, 2009 Just downloaded slim version via opera, no problems (am also in UK) On dialup? You CAN lose your dog because it got loose. You CANNOT loose your dog because it got lose. Spot the difference? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 1, 2009 Moderators Share Posted March 1, 2009 On dialup? No. Are you still unable to download it? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Jamin4u Posted March 2, 2009 Share Posted March 2, 2009 I always use CCleaner.com for download. Majorgeeks is a trusted alternative: http://majorgeeks.com/CCleaner_Slim_No_Toolbar_d4191.html Click on one of the links next to the flags, and be careful not to download Spyware Doctor by mistake on the download page. Checkout the old screen shot while your there. Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Buzzzzzby Posted March 3, 2009 Share Posted March 3, 2009 Majorgeeks is a trusted alternative: http://majorgeeks.com/CCleaner_Slim_No_Toolbar_d4191.html As an update - I just tried the slim version download from the CCleaner (builds) page again, but was still unable to complete the download - However, the download from the MajorGeeks site as per Jamin4u's post was a successful trouble-free download. Thanks Jamin! You CAN lose your dog because it got loose. You CANNOT loose your dog because it got lose. Spot the difference? Link to comment Share on other sites More sharing options...
GorillaStein Posted March 6, 2009 Share Posted March 6, 2009 I was having the same problem on dial-up while downloading Avg anti virus from filehippo.com, try closing your anti virus software before you download that seemed to work for me, for some reason. Link to comment Share on other sites More sharing options...
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