crzyallday Posted January 28, 2009 Share Posted January 28, 2009 I recently downloaded CCleaner and cleaned Windows. However, when it brought up the files that were going to be deleted I got nervous. I'm not very proficient on the computer and have been having some problems but as of yet haven't been able to isolate what it is. My ? is can I print out the log that CCleaner gave me so that if anything bad happens I'll have a hard copy of what was done. If anyone can help, I would really appreciate it. I may be worrying needlessly. I am also new to forums so have no idea what I'm doing. Link to comment Share on other sites More sharing options...
kmillerusaf Posted January 28, 2009 Share Posted January 28, 2009 I recently downloaded CCleaner and cleaned Windows. However, when it brought up the files that were going to be deleted I got nervous. I'm not very proficient on the computer and have been having some problems but as of yet haven't been able to isolate what it is. My ? is can I print out the log that CCleaner gave me so that if anything bad happens I'll have a hard copy of what was done. If anyone can help, I would really appreciate it. I may be worrying needlessly. I am also new to forums so have no idea what I'm doing. Welcome to the forums crzyallday, I assure you, CCleaner is only going to delete what you tell it to. Take a look at Piriform's documentation site for more info on how to use CCleaner. You can set it to only delete temporary internet files for your browser(s) if you want to be cautious. This program is great. But to answer your question specifically, yes, you can save what you are about to delete to a TXT file by right clicking in the area where the files are listed and selecting "save to text file" There's always an exception to the rule. I'm that exception. Desktop ----- AMD Athlon 3700+ (2.64Ghz), 2GB DDR 400, ASUS A8N-SLI Premium, 500GB HD, Windows XP Pro SP3, Avira Antivir Personal At work ----- Intel C2D T1700 (1.6Ghz), 2GB DDR2 667, Dell OUY141, 80GB HD, Windows XP Pro SP2, Symantec 10 Laptop ----- Intel C2D P8400 (2.4 Ghz), 4GB DDR3 1066, Mainboard, 160GB HD, Dualboot: Windows 7/openSUSE 11.1, Avira Antivir Personal Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 28, 2009 Moderators Share Posted January 28, 2009 As well as following the advice given by kmillerusef, would you like to tell us what problems you are having and we will try to help. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
YoKenny Posted January 28, 2009 Share Posted January 28, 2009 After you run Analyze right click in the display area then click Save to text file... then choose where you want to save it with My Documents being the best place. "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
crzyallday Posted January 28, 2009 Author Share Posted January 28, 2009 As well as following the advice given by kmillerusef, would you like to tell us what problems you are having and we will try to help. Ppreciate help given so far. System takes about 5 min. or so to startup, restart, shutdown. Have run several programs and they all come back that my system is clean...no problems. Have nothing in my startup file. I've run Disk Defragmenter, Disk Cleanup, Malwarebyte's, McAfee and everything looks clean. But, it shouldn't take that long to startup and shutdown. Also today the cursor has turned into a hourglass almost everytime I try to use the scrollbar. Never had that happen before. I have a program called Error Repair Tool which stopped working correctly and contacted them. They had me download Hijack This and run a scan. Then they told me to delete certain items. Unfortunately, I didn't know what I was doing and some of the things they wanted me to delete I think I needed. I put back some of the items they had me delete but not sure about other ones. However, my system was incredibly slow in starting up and shutting down before I did the Hijack This. As I am not at all computer literate, I don't know what else to check. Link to comment Share on other sites More sharing options...
kmillerusaf Posted January 28, 2009 Share Posted January 28, 2009 Ppreciate help given so far. System takes about 5 min. or so to startup, restart, shutdown. Have run several programs and they all come back that my system is clean...no problems. Have nothing in my startup file. I've run Disk Defragmenter, Disk Cleanup, Malwarebyte's, McAfee and everything looks clean. But, it shouldn't take that long to startup and shutdown. Also today the cursor has turned into a hourglass almost everytime I try to use the scrollbar. Never had that happen before. I have a program called Error Repair Tool which stopped working correctly and contacted them. They had me download Hijack This and run a scan. Then they told me to delete certain items. Unfortunately, I didn't know what I was doing and some of the things they wanted me to delete I think I needed. I put back some of the items they had me delete but not sure about other ones. However, my system was incredibly slow in starting up and shutting down before I did the Hijack This. As I am not at all computer literate, I don't know what else to check. Something does sound fishy about your setup. Deleting items that startup at boot will help decrease start up time and deleting big files off your desktop would too. I am not sure what the policy is to linking to other forums but there is an awesome forum that helps with malware removal... Mods... Can I post the link? There's always an exception to the rule. I'm that exception. Desktop ----- AMD Athlon 3700+ (2.64Ghz), 2GB DDR 400, ASUS A8N-SLI Premium, 500GB HD, Windows XP Pro SP3, Avira Antivir Personal At work ----- Intel C2D T1700 (1.6Ghz), 2GB DDR2 667, Dell OUY141, 80GB HD, Windows XP Pro SP2, Symantec 10 Laptop ----- Intel C2D P8400 (2.4 Ghz), 4GB DDR3 1066, Mainboard, 160GB HD, Dualboot: Windows 7/openSUSE 11.1, Avira Antivir Personal Link to comment Share on other sites More sharing options...
YoKenny Posted January 28, 2009 Share Posted January 28, 2009 What is the CPU type and speed and how much RAM does the system have? Belarc Advisor can help find the information: http://www.belarc.com/free_download.html Even my old 500MHZ PIII 512MB RAM system only takes 2-3 minutes to boot up. An expert can look at your HijackThis log if you like if you open a New Topic in Spyware Hell: http://forum.piriform.com/index.php?showforum=12 "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 28, 2009 Moderators Share Posted January 28, 2009 Something does sound fishy about your setup. Deleting items that startup at boot will help decrease start up time and deleting big files off your desktop would too. I am not sure what the policy is to linking to other forums but there is an awesome forum that helps with malware removal... Mods... Can I post the link? We have a malware removal section here on ccleaner forum as kenny has pointed out. http://forum.piriform.com/index.php?showforum=12. What about using the system file checker? http://ask-leo.com/what_is_the_system_file...o_i_run_it.html Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
kmillerusaf Posted January 28, 2009 Share Posted January 28, 2009 We have a malware removal section here on ccleaner forum as kenny has pointed out. Roger, sorry about that. Glad I did not post the link before asking There's always an exception to the rule. I'm that exception. Desktop ----- AMD Athlon 3700+ (2.64Ghz), 2GB DDR 400, ASUS A8N-SLI Premium, 500GB HD, Windows XP Pro SP3, Avira Antivir Personal At work ----- Intel C2D T1700 (1.6Ghz), 2GB DDR2 667, Dell OUY141, 80GB HD, Windows XP Pro SP2, Symantec 10 Laptop ----- Intel C2D P8400 (2.4 Ghz), 4GB DDR3 1066, Mainboard, 160GB HD, Dualboot: Windows 7/openSUSE 11.1, Avira Antivir Personal Link to comment Share on other sites More sharing options...
crzyallday Posted January 30, 2009 Author Share Posted January 30, 2009 What is the CPU type and speed and how much RAM does the system have? Belarc Advisor can help find the information: http://www.belarc.com/free_download.html Even my old 500MHZ PIII 512MB RAM system only takes 2-3 minutes to boot up. An expert can look at your HijackThis log if you like if you open a New Topic in Spyware Hell: http://forum.piriform.com/index.php?showforum=12 Have 1.99 RAM; Pentium 4 CPU 2.80 GHz; 69.82 GB w/63% free space. Running Windows XP Media Center. Downloaded Belarc Advisor...very nice to know exactly what I've got even tho I don't understand most of it. Got a little freaked out at the Benchmark Score because I failed miserably...started getting real freaked out till started reading the details; they had an X on current service pack and they talked about SP1 which I have SP2. Only got a perfect score on 1 section and it only had 2 entries. So figured I better get ya'lls expert advise before I went over the bend. I copied both of the docs in My Docs. Concerned about the Critical and Security Hotfixes. I'm on Windows Update but haven't gone on the site personally in quite a while. Do they not send everything I need through Windows Update? I will send the HijackThis log per your suggestion. Don't have anything in my Startup Folder. Will delete some of the files off my desktop to see if that makes a difference. I will also do the system file checker tho I don't have but one installation CD and according to Ask Leo Media Center makes running SFC a little more time consuming. Link to comment Share on other sites More sharing options...
YoKenny Posted January 30, 2009 Share Posted January 30, 2009 Got a little freaked out at the Benchmark Score because I failed miserably...started getting real freaked out till started reading the details; they had an X on current service pack and they talked about SP1 which I have SP2. Only got a perfect score on 1 section and it only had 2 entries. So figured I better get ya'lls expert advise before I went over the bend. I copied both of the docs in My Docs. Concerned about the Critical and Security Hotfixes. I'm on Windows Update but haven't gone on the site personally in quite a while. Do they not send everything I need through Windows Update? SP3 has been available for over 6 months and has several security fixes so you should go to Windows Update in IE then select Tools then Windows Update then let it run and it will take a long time to update and probably a couple of reboots and checking Windows Update until all updates are applied. Go to Control Panel then Automatic Updates then select Automatic (recommended) Don't have anything in my Startup Folder. Windows has many places to start things so a HijackThis log will show what is starting. "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
crzyallday Posted February 3, 2009 Author Share Posted February 3, 2009 SP3 has been available for over 6 months and has several security fixes so you should go to Windows Update in IE then select Tools then Windows Update then let it run and it will take a long time to update and probably a couple of reboots and checking Windows Update until all updates are applied. Go to Control Panel then Automatic Updates then select Automatic (recommended) Windows has many places to start things so a HijackThis log will show what is starting. I knew SP3 was out but thought it was still Beta. Someone said to wait until it had been out a few months before I got it so the bugs could be worked out. Will go & get it. Had Automatic Update and was getting things I didn't need so went to the one where you can choose yourself, but don't seem to get updates near as often as I did before. Should I really go back to Automatic and if so, what can I do about the ones I don't need? Also, you said that Windows has many places to start things so a HijackThis log will show what is starting. Didn't understand that. Could you please be more specific? Thanks. Link to comment Share on other sites More sharing options...
crzyallday Posted February 3, 2009 Author Share Posted February 3, 2009 Something does sound fishy about your setup. Deleting items that startup at boot will help decrease start up time and deleting big files off your desktop would too. I am not sure what the policy is to linking to other forums but there is an awesome forum that helps with malware removal... Mods... Can I post the link? Had some really big files on my desktop. Didn't realize that they would load every time I started up (duh!). They are now gone and it made a little bit of difference but it still takes longer than it should. Gonna put my Hijack This log on the malware removal site and see if I can find out something there. Also will check Windows Update to see if I have everything I need and download SP3. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 3, 2009 Moderators Share Posted February 3, 2009 Here is the place to place to start for your log http://forum.piriform.com/index.php?showforum=12 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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