beatlebryce Posted January 23, 2009 Share Posted January 23, 2009 I have XP pro. I installed a driver for my usb bluetooth device so i could update it. it asked me restart, i clicked no since i wasn't done working, then clicked restart later. i come back and it hadn't restarted. i click shut down, the little shut down menu closes, but it just stays going. i try to shut down from task manager and it's the same thing. i try to log off, switch user, everything, and nothing works. so i hold the power button and turn it off. when i restart, it goes normal then when it comes to the welcome screen, my icon and username aren't there. it's blank, just the background with no users. there isn't even an option to shut down or anything. i restarted in safe mode, and it was the same thing. if i try to hit enter or something, my system speaker beeps. i need this to work fast. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 23, 2009 Moderators Share Posted January 23, 2009 Have you tried uninstalling the driver? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
beatlebryce Posted January 23, 2009 Author Share Posted January 23, 2009 I can't get into windows to do that. The farthest I can get is the log in screen, and that is a dead end Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 23, 2009 Moderators Share Posted January 23, 2009 So you cannot start windows normally to uninstall the driver, and you cannot get into windows in safe mode either? When you say safe mode is blank, what happens if you press enter? I don't suppose you have a live cd you could try? Other alternative may have to be a repair install from your windows cd. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
beatlebryce Posted January 23, 2009 Author Share Posted January 23, 2009 When i load safe mode, it does all the driver stuff, and then it goes to my login screen. back at square one. i'll try the xp repair. i can't find my xp pro disk, would regular xp work? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 23, 2009 Moderators Share Posted January 23, 2009 If this is correct it will http://www.michaelstevenstech.com/XPrepairinstall.htm I have no experience of this myself. Good luck Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
beatlebryce Posted January 23, 2009 Author Share Posted January 23, 2009 That's not quite what I'm looking for, a bit too drastic. One thing I noticed was the logonui.exe was running, something that never runs normally. I think that it's just my logonui.exe is messed up, so I just need to fix it. I found a program that will fix it, but I don't know how to do it in this situation. Link to comment Share on other sites More sharing options...
beatlebryce Posted January 25, 2009 Author Share Posted January 25, 2009 I was able to unstall XP home on another partition so i can use my computer again. can i go on the xp pro install disk, take out "logonui.exe" and then replace it with the old one? it's the same file version, but different sizes. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted January 25, 2009 Moderators Share Posted January 25, 2009 It could possibly be the Windows registry that got messed up. If you use ERUNT regularly and have made a recent backup using a BartPE bootdisk then restoring the ERUNT backup "may work" but don't quote me on that as I've never actually used that approach myself - just and idea. Edit: Or this, which I have used and thwarted off a format+reinstall of everything: restoring the registry with windows recovery console but, after using that you must use an ERUNT backup or Restore Point to recover the actual registry! Link to comment Share on other sites More sharing options...
beatlebryce Posted January 25, 2009 Author Share Posted January 25, 2009 How can I backup my stuff? I can't access My Documents from this OS, i guess it denies access for security/privacy. Also, how can I uninstall the driver that might have caused this problem from across OS? I'm on a different partition, so the driver isn't installed on this one. I need to get rid of that driver before I do anything else. Link to comment Share on other sites More sharing options...
beatlebryce Posted January 27, 2009 Author Share Posted January 27, 2009 I've been going in on safe mode admin account and trying to undo security and allow me to access My Documents from my account. I think it's being hard to do because it's a different OS i'm using (XP home trying to access XP pro). i did some security stuff and can access the folder, but now the contents themselves are al "access denied". how do i get around this? Another security setting? Also, i should've mentioned I use Vistamizer, so this is either the skin got messed up from the install, or that my logonui.exe is messed up. What now? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 27, 2009 Moderators Share Posted January 27, 2009 I feel sorry for you really as it sounds like everything is really messed up. Any of this any help? http://support.microsoft.com/kb/308421 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
beatlebryce Posted January 27, 2009 Author Share Posted January 27, 2009 Kind of.. now i can access the My documents folder, but not the files or folders inside. If i can just reclaim my stuff and back it up, then i will format and reinstall Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now