Recuva.exe processes accumulate, freeze Recuva, and stop Reboot

[Alan_B]

Hi

 

I Ran Recuva.exe v1.21.0.373, Found 0 files in (NTFS) D:\.

Closed (top right corner - Red "X").

Task Manager shows residual recuva.exe process using 9,816K; Peak was 10,152K

Ran Recuva.exe v1.21.0.373, Found 0 files in NTFS D:\.

Closed (top right corner - Red "X").

Additional residual recuva.exe process using 9,772K; Peak was 10,116K

Ran Recuva.exe v1.21.0.373, Reached "In a specific Location"

Clicked "Browse" and got egg timer, eventually "Recuva Wizard (Not Responding)"

Clicked Close (Top right corner). New Window "End Program - Piriform Recuva"

Still got 3 off recuva.exe processes resident in memory.

Hit "End Now"

Last Process reached about 10,???K; peak 10,???K, then disappeared

when invitation presented to "...Tell Microsoft..."

Event Viewer now reported error.

Within "...Tell Microsoft..." I clicked "Don't Send"

but dumpreg and dwwin appeared briefly, and then disappeared.

Still got Recuva.exe processes 9,816K; Peak was 10,152K and 9,772K; Peak was 10,116K

 

The Event Viewer / Application error was :-

Event Type: Error

Event Source: Application Hang

Event Category: (101)

Event ID: 1002

Date: 25/12/2008

Time: 21:41:13

User: N/A

Computer: ACER-311VPBCEH0

Description:

Hanging application Recuva.exe, version 1.21.0.373, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 48 61 6e 67 ion Hang

0010: 20 20 52 65 63 75 76 61 Recuva

0018: 2e 65 78 65 20 31 2e 32 .exe 1.2

0020: 31 2e 30 2e 33 37 33 20 1.0.373

0028: 69 6e 20 68 75 6e 67 61 in hunga

0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0

0038: 2e 30 20 61 74 20 6f 66 .0 at of

0040: 66 73 65 74 20 30 30 30 fset 000

0048: 30 30 30 30 30 00000

 

The above happened with a 1 day old internal disc drive.

 

When I tried to recuva from ANCIENT (FAT32) I:\Backups on External USB Hard Drive

it found 122 deleted files, none of which I wanted so I closed Recuva.

This left Recuva.exe process resident with about 270 MBytes in use; 460 MBytes Peak.

Upon either the second or third attempt this also locked up when I tried to Browse,

and a similar Hanging application error report occurred.

At this stage Task Manager => Performance => Commit Charge :-

Total = 209124, Limit = 1514196, Peak 692904

I have seen much heavier usage which never caused a crash or failure.

 

With both D:\ and I:\Backups it appears that the lockup occurs during the :-

second attempt if I click rapidly;

third attempt if I methodically record every consequence before making the next click.

 

I am using XP Home Edition with SP3, and the Portable build Recuva unzipped into D:\.

 

n.b. every residual instance of Recuva.exe must be terminated by Task Manager,

otherwise there is a hang-up problem upon shut-down / reboot.

ALSO if each residual process is terminated, and nothing is left visible,

Recuva still does not run at all until a reboot.

 

Regards

Alan