lynmar Posted December 24, 2008 Share Posted December 24, 2008 My computer does not read any content to the upgrade exe file. However, the box reports I am downloading the file. 2.14 installed properly and works well. I am administrator. Any suggestions would be appreciated. Marv Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 24, 2008 Moderators Share Posted December 24, 2008 Have you tried downloading from here? http://www.CCleaner.com/downloadbuilds.asp Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
lynmar Posted December 24, 2008 Author Share Posted December 24, 2008 Have you tried downloading from here? http://www.CCleaner.com/downloadbuilds.asp Thanks for the response unfortunately it did not work. My computer shows that the exe file was downloaded but it then shows that the file had no content. Therefore no exe file was transferred to my "downloads". I am confused. Link to comment Share on other sites More sharing options...
YoKenny Posted December 24, 2008 Share Posted December 24, 2008 What are you using to download CCleaner? What operating system and Service Pack level are you running? "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
lynmar Posted December 24, 2008 Author Share Posted December 24, 2008 What are you using to download CCleaner? What operating system and Service Pack level are you running? I use Vista Business SP 2 And IE8 Beta 1 CCleaner 214 works just fine. Link to comment Share on other sites More sharing options...
YoKenny Posted December 24, 2008 Share Posted December 24, 2008 I use Vista Business SP 2 And IE8 Beta 1 CCleaner 214 works just fine. IE8 beta 2 is out and works great. "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
lynmar Posted December 25, 2008 Author Share Posted December 25, 2008 IE8 beta 2 is out and works great. I would like to get IE 8 Beta 2. But, I am unable to find a way to uninstall IE 8 Beta 1 in Vista. Beta 1 does not show up on my list of programs. I would be grateful if you could advise a method of uninstalling the beta 1. Windows does not show a method in their help section. Marv Link to comment Share on other sites More sharing options...
Typhoon87 Posted December 25, 2008 Share Posted December 25, 2008 I would like to get IE 8 Beta 2. But, I am unable to find a way to uninstall IE 8 Beta 1 in Vista. Beta 1 does not show up on my list of programs. I would be grateful if you could advise a method of uninstalling the beta 1. Windows does not show a method in their help section. Marv check this site out http://blogs.msdn.com/ie/archive/2008/08/2...r-8-beta-2.aspx Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 25, 2008 Moderators Share Posted December 25, 2008 Also have a read at the posts here if Typhoon's link doesn't help http://news.softpedia.com/news/Uninstallin...a-1-80510.shtml Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 25, 2008 Moderators Share Posted December 25, 2008 Back to the CCleaner issue. You could try the old trick of emptying the Temporary Internet Files, then immediately restart your system and try the download again. Or try the download in a different browser altogether. Edit: It could be your installed antimalware software ("antivirus, antispyware") stopping the download too. There's often false positives against CCleaner that are reported on the forums, so perhaps checking your antimalware logs may reveal something. Link to comment Share on other sites More sharing options...
lynmar Posted December 25, 2008 Author Share Posted December 25, 2008 Back to the CCleaner issue. You could try the old trick of emptying the Temporary Internet Files, then immediately restart your system and try the download again. Or try the download in a different browser altogether. Edit: It could be your installed antimalware software ("antivirus, antispyware") stopping the download too. There's often false positives against CCleaner that are reported on the forums, so perhaps checking your antimalware logs may reveal something. Thank you for the suggestions, unfortunately neither worked. Still 2.14 still works just fine. BTW I am now using IE8 beta 2. Could the fact that I have 2.14 installed be inhibiting the installation of 2.15? Marv Link to comment Share on other sites More sharing options...
lynmar Posted December 25, 2008 Author Share Posted December 25, 2008 Back to the CCleaner issue. You could try the old trick of emptying the Temporary Internet Files, then immediately restart your system and try the download again. Or try the download in a different browser altogether. Edit: It could be your installed antimalware software ("antivirus, antispyware") stopping the download too. There's often false positives against CCleaner that are reported on the forums, so perhaps checking your antimalware logs may reveal something. As a last resort I uninstalled 2.14 and simply installed 2.15 from File Hippo. It worked. Thank you and those people who made suggestions. Presently both IE8 beta 2 and CCleaner 2.15 work. Marv Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 25, 2008 Moderators Share Posted December 25, 2008 You should be able to install 'over the top' of an installation with a new version. Are you choosing the save to desktop option? Do that and then run the exe file it should just 'overwrite' the old one. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
lynmar Posted December 26, 2008 Author Share Posted December 26, 2008 You should be able to install 'over the top' of an installation with a new version. Are you choosing the save to desktop option? Do that and then run the exe file it should just 'overwrite' the old one. I did not know about the save to desktop option. However, by uninstalling 2.14 I was able to install 2.15. Thanks again for the help. Marv Link to comment Share on other sites More sharing options...
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