Raheem Posted October 14, 2008 Share Posted October 14, 2008 Hi: I ran CCleaner (v2.12.660) for the first time yesterday. After a reboot, when I log in, I get a message that Windows could not load my profile. Clicking OK to proceed logs me into a totally uncustomized session. When I check the %USERPROFILE% environment variable, it points to C:\Documents and Settings\TEMP. My older user profile folder still exists, but is not being used for some reason. Logging out and back in does not help either. Please help. Link to comment Share on other sites More sharing options...
Disk4mat Posted October 14, 2008 Share Posted October 14, 2008 I dont know of any quick cures. Since other user accounts work and your able to login to Windows, I would say that there is a problem with the HKCU registry hive. Could also be due to multiple files having been removed from your user profile. Create a new user profile. Logon and copy your personal files from the old non-functional profile into your new one. The important thing is to rescue your personal stuff. Bookmarks, documents, email etc. Might also be a good idea to backup those files to another location just to be safe. In the end you'll have to reinstall a few apps. The %UserProfile% variable being changed makes sense. Are you trying to login to the non-functional account? Aside from running CC what else did you do durring that session? How to recover the damaged user profile in Windows XP http://support.microsoft.com/kb/555473 Link to comment Share on other sites More sharing options...
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