ctm007 Posted September 30, 2008 Share Posted September 30, 2008 I open CCleaner and run it and I get an error message that says: You must close Firefox/Mozilla to allow the Internet Cache to be cleaned. I have closed ALL of my programs and CCleaner is the only open program. Why do I get this error message? Carl Link to comment Share on other sites More sharing options...
Moderators Andavari Posted September 30, 2008 Moderators Share Posted September 30, 2008 Press CTRL+ALT+DEL and see if Firefox.exe is listed as running, or if you're using some other Mozilla browser like Seamonkey make sure that doesn't show up either. Sometimes if there's a download in progress in Firefox, or if you've opened up any of the other areas such as the preferences or bookmarks it will still remain running even though the main browser window is closed. Link to comment Share on other sites More sharing options...
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