Canary Posted April 1, 2008 Share Posted April 1, 2008 I had trouble installing the latest version of Flash, so I visited the Adobe site and followed the instructions that were there. That included removing previous versions of Flash, which Idid. But now I can't download ANY versions. The Adobe site suggests going to Add/Remove Programs and repairing the browser, but there is no repair option on Windows Internet Explorer 7 (or not one that I can see, anyway). Any ideas? Link to comment Share on other sites More sharing options...
Keithuk Posted April 1, 2008 Share Posted April 1, 2008 I've had problems with Flash player only on one site only so I downloaded the update from here and just to make sure the uninstaller from here. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
YoKenny Posted April 1, 2008 Share Posted April 1, 2008 Then run Secunia Software Inspector to insure that no vulnerable Flash players or other applications are installed: http://secunia.com/software_inspector "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
Canary Posted April 3, 2008 Author Share Posted April 3, 2008 I've had problems with Flash player only on one site only so I downloaded the update from here and just to make sure the uninstaller from here. Hi guys, and thanks for your help so far. I have run the Software Inspector and that shows that there are no old versions of Adobe Flash installed. But when I try to download a new version of Flash, I still get an error message. I've followed the instructions on the error message, but it has got me nowhere. I now can't even watch basic things such as videos on Youtube. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 3, 2008 Moderators Share Posted April 3, 2008 Have you had a look here at the troubleshooting guide Canary? http://kb.adobe.com/selfservice/viewConten...rnalId=tn_19166 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
davey Posted April 3, 2008 Share Posted April 3, 2008 Hi guys, and thanks for your help so far. I have run the Software Inspector and that shows that there are no old versions of Adobe Flash installed. But when I try to download a new version of Flash, I still get an error message. I've followed the instructions on the error message, but it has got me nowhere. I now can't even watch basic things such as videos on Youtube. What does CCleaner Options > Uninstall show as regards Adobe Flash etc ? I thought if you go to a website that uses Flash they give you the option to download Flash. Try browser Tools > Internet Options > Programs > Manage add-ons > (add ons that have been used by Internet Explorer Scroll to Shockwave Flash Object and Highlight then Delete. Maybe that's what they meant about "repairing" the browser. It may be needed to Delete the add-on to download a new one? No You Tube??? OH MY!!! Good Luck, davey P.S. The only thing slower than Adobe website Self Serve is when their software is loading. I don't ever remember getting through to that site.I think it exists somewhere at the other end of Cyberspace. Link to comment Share on other sites More sharing options...
Canary Posted April 12, 2008 Author Share Posted April 12, 2008 Thanks for all your help and tips, guys. I finally solved the problem by following the adobe troubleshooting guide. I had to run something called "reset_minimal" which I found in the Window Resoure Kits folder. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 12, 2008 Moderators Share Posted April 12, 2008 Glad you found the troubleshooting guide solved things for you, keep the link handy, I'm sure someone else will have need of it. Adobe is such a complicated and troublesome thing Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
krit86lr Posted April 12, 2008 Share Posted April 12, 2008 I actually had the same problem recently. I uninstalled it from Add/Remove Programs, but still couldn't install new version. I used CCleaner to show my program list, and it was showing in that list but not in Add/Remove Programs anymore so I uninstalled again using CCleaner. Then the new version installed perfect. I'm going to keep the troubleshooting link handy for any future problems just in case. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
CeeCee Posted April 12, 2008 Share Posted April 12, 2008 I uninstalled it from Add/Remove Programs, but still couldn't install new version. I think it's recommened to use Flash own Uninstaller. Direct DL link: http://download.macromedia.com/pub/flashpl...lash_player.exe The Adobe Flash Player Uninstaller is a valuable tool for troubleshooting and testing detection schemes. Path Copy TeraCopy Unlocker Link to comment Share on other sites More sharing options...
krit86lr Posted April 12, 2008 Share Posted April 12, 2008 I think it's recommened to use Flash own Uninstaller. Direct DL link: http://download.macromedia.com/pub/flashpl...lash_player.exe The Adobe Flash Player Uninstaller is a valuable tool for troubleshooting and testing detection schemes. Yeah, that's covered in Hazelnut's link. Overall it is good practice to any program's uninstaller to uninstall a program. I'm just lazy, and by default uninstall using add/remove. Admittedly a bad habit LOL. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
davey Posted April 12, 2008 Share Posted April 12, 2008 I actually had the same problem recently. I uninstalled it from Add/Remove Programs, but still couldn't install new version. I used CCleaner to show my program list, and it was showing in that list but not in Add/Remove Programs anymore so I uninstalled again using CCleaner. Then the new version installed perfect. I'm going to keep the troubleshooting link handy for any future problems just in case. Hi krit86lr, Like you I used Add/Remove programs.Then I made a little visit to a trusted website.They said I needed Flash Player and I used their download which sent me to Adobe with some sort of "higher priority".In a minimal amount of time I had my "new" Flash player.No muss, no fuss. I find it interesting that many users including myself have experienced Flash problems recently. And how C:\Windows\Downloaded Programs is now left with empty shells of what used to be in there. Anybody else noticed these changes? davey Link to comment Share on other sites More sharing options...
Keithuk Posted April 13, 2008 Share Posted April 13, 2008 Overall it is good practice to any program's uninstaller to uninstall a program. Apart from CCleaner and Recuva. Keith Windows XP 2002 SP3 IE 7.0 Martin2k Rorshach112 is the best Link to comment Share on other sites More sharing options...
krit86lr Posted April 14, 2008 Share Posted April 14, 2008 Apart from CCleaner and Recuva. LOL, Very True! Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
davey Posted April 14, 2008 Share Posted April 14, 2008 Thanks all you guys and gals for a real heads up thread. It really helps us other members and users to do the right thing and keep up to date. Especially all the great links you guys provide in your replies and signatures. I have used them all and they have been tremendously helpful in giving this PC a re-birth. Plus my friends PC,plus my relatives...plus my pet...plus me.....plus....... davey Link to comment Share on other sites More sharing options...
Core2Quad Posted August 7, 2008 Share Posted August 7, 2008 Thanks all you guys and gals for a real heads up thread.It really helps us other members and users to do the right thing and keep up to date. Especially all the great links you guys provide in your replies and signatures. I have used them all and they have been tremendously helpful in giving this PC a re-birth. Plus my friends PC,plus my relatives...plus my pet...plus me.....plus....... davey I was searching for an answer;i found this cool thread Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 7, 2008 Moderators Share Posted August 7, 2008 Finding an answer to a question can make you a happy person Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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