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Error 216


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My CC Cleaner is playing up!! When I run the cleaner, all selected files get deleted, but I get the message:


"The thread attempted to read from or write to a virtual address for which it does not have the appropriate access


CCleaner v2.04.543

MS Windows XP SP2

Intel Core2 CPU 6420 @ 2.13GHz


256MB ATI Radeon X1300PRO"


When I close the message box, I get another message that states: "Runtime error 216 at 019B3306". When I close this msg box, the first message box returns and is impossible to close except via the Windows Task Manager.


Any clues??

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Are all your anti virus/malware programs up to date and have you used them recently?


Have you tried an uninstall and reinstall?

CCleaner documentation can be found here


Support contact




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Tried re-install, no better. Virus software is up to date (I use NOD 32 + Online Armor)...scan finds NO virus. My problem occurs when CC Cleaner is closed, not when it starts which is where the sub 7 virus usually operates...I get the 216 error ONLY on cc cleaner. Any other ideas??

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