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CCleaner doesn't clean out a Temp directory. How come?


JWirt

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Hello JWirt,

I don't think CCleaner cleans out user temporary files.

I would not delete any file unless I knew exactly what it is and is safe to delete.

You may want to RENAME the folders in the TEMP file and see what happens.

I would not DELETE the Directory.

You will probably get more input from other users tomorrow.

Good Luck,

:) davey

 

EDIT

I take back my words about user temp files.It sure does.

Are you logged on as the ADMINISTRATOR?

 

Also see this link

http://forum.piriform.com/index.php?showto...amp;#entry92013

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For example, CCleaner leaves these files among _many_ other files in my C:\documents and settings\Administrator\Local Settings\Temp directory:

 

Directory of C:\Documents and Settings\Administrator\Local Settings\Temp

 

01/11/2008 11:44 PM <DIR> .

01/11/2008 11:44 PM <DIR> ..

10/08/2007 08:29 AM <DIR> {AC76BA86-1033-0000-BA7E-000000000002}

03/30/2007 04:49 AM <DIR> 03300754628

03/30/2007 04:57 AM <DIR> 03300755259

11/30/2007 10:21 PM <DIR> 113007221918

01/09/2008 11:00 PM <DIR> Acrobat Distiller 7

11/21/2007 01:38 AM <DIR> Citi Virtual Account Numbers

01/05/2008 03:22 AM <DIR> eHelp

04/10/2007 10:15 PM <DIR> Excel8.0

04/11/2007 11:26 PM <DIR> is-411T6.tmp

04/11/2007 11:25 PM <DIR> is-AGNMH.tmp

06/04/2007 06:49 AM <DIR> MFPrint_PCL5c_2900

04/18/2007 09:00 PM <DIR> MFPrint_PCL5c_3792

01/10/2008 08:17 PM <DIR> moz_mapi

01/08/2008 12:07 AM <DIR> msohtml

01/08/2008 10:32 PM <DIR> msohtml1

11/11/2007 12:04 AM <DIR> NDP20-KB928365-v2-X86

11/21/2007 01:38 AM <DIR> oin1D16.tmp

10/04/2007 09:55 PM <DIR> pft1486~tmp

12/23/2007 10:25 AM <DIR> PK1D9.tmp

08/04/2007 09:47 PM <DIR> PK65A7.tmp

11/10/2007 02:30 AM <DIR> PK994.tmp

07/31/2007 10:50 PM <DIR> PKFA4.tmp

09/21/2007 11:59 PM <DIR> plugtmp-8

01/05/2008 02:54 AM <DIR> RegistryFixBackUp

03/19/2007 09:47 PM <DIR> VBE

05/12/2007 09:54 AM <DIR> Word8.0

01/11/2008 11:41 PM <DIR> WPDNSE

02/12/2007 03:08 PM 255,592 _is1392.tmp

02/12/2007 03:08 PM 255,592 _is1393.tmp

02/12/2007 03:08 PM 255,592 _is139E.tmp

10/08/2007 08:33 AM 16,384 ~DF1033.tmp

12/26/2007 02:45 AM 16,384 ~DF1148.tmp

04/18/2007 07:23 AM 16,384 ~DF1386.tmp

08/21/2007 07:17 AM 16,384 ~DF144D.tmp

12/18/2007 05:25 PM 16,384 ~DF152D.tmp

09/20/2007 10:33 PM 16,384 ~DF15B5.tmp

05/10/2007 12:10 AM 32,768 ~DF15FC.tmp

10/08/2007 12:04 AM 16,384 ~DF181.tmp

....50 files cut out here to save space

11/26/2007 10:49 PM 16,384 ~DFEF9D.tmp

10/17/2007 06:38 AM 16,384 ~DFF24D.tmp

10/31/2007 06:21 AM 16,384 ~DFF374.tmp

09/10/2007 07:55 PM 16,384 ~DFF672.tmp

09/29/2007 07:13 PM 98,304 ~DFF8FE.tmp

09/21/2007 10:55 PM 16,384 ~DFF946.tmp

04/11/2007 11:19 PM 16,384 ~DFF999.tmp

09/21/2007 11:06 PM 16,384 ~DFFD01.tmp

10/09/2007 09:42 PM 16,384 ~DFFE0D.tmp

10/07/2007 11:43 PM 16,384 ~DFFE81.tmp

11/13/2007 09:44 PM 512 ~DFFF.tmp

12/23/2007 12:00 PM 16,384 ~DFFFBD.tmp

05/05/2007 01:31 PM 1,020 ~ROMFN_000001B0

12/23/2007 10:22 AM 1,020 ~ROMFN_0000024C

11/11/2007 02:45 PM 1,020 ~ROMFN_00000370

01/11/2008 11:44 PM 1,020 ~ROMFN_00000564

12/23/2007 10:41 AM 1,020 ~ROMFN_00000920

12/28/2007 09:43 PM 1,020 ~ROMFN_00000B9C

08/08/2007 10:08 PM 16,000 ~WRD1898.doc

10/16/2007 11:28 PM 43,052 ~WRD2561.doc

10/15/2007 12:09 AM 43,052 ~WRD2581.doc

07/29/2007 12:44 PM 653 ~WRD2948.doc

08/08/2007 10:03 PM 16,000 ~WRD3595.doc

11/13/2007 10:07 PM 581 ~WRD4062.doc

07/13/2007 11:25 PM 49,152 ~WRF0000.tmp

04/21/2007 09:47 PM 147,456 ~WRF0001.tmp

05/28/2007 10:22 PM 49,152 ~WRF0002.tmp

07/29/2007 11:56 AM 98,304 ~WRF0003.tmp

07/31/2007 12:25 AM 98,304 ~WRF0004.tmp

07/31/2007 06:44 PM 98,304 ~WRF0005.tmp

08/08/2007 09:10 PM 98,304 ~WRF0006.tmp

08/08/2007 10:03 PM 114,688 ~WRF0007.tmp

08/11/2007 12:06 PM 114,688 ~WRF0739.tmp

10/14/2007 11:54 PM 131,072 ~WRF0816.tmp

10/03/2007 10:42 PM 114,688 ~WRF0975.tmp

10/03/2007 10:45 PM 114,688 ~WRF1273.tmp

10/16/2007 08:16 PM 147,456 ~WRF3360.tmp

04/21/2007 10:32 PM 3,399,168 ~WRS0000.tmp

05/28/2007 10:25 PM 5,676 ~WRS0001.tmp

07/29/2007 12:44 PM 55,530 ~WRS0004.tmp

07/14/2007 12:43 AM 21,524 ~WRS0005.tmp

10/16/2007 11:28 PM 303,104 ~WRS0913.tmp

08/08/2007 10:03 PM 3,124,224 ~WRS1249.tmp

10/03/2007 10:48 PM 36,352 ~WRS1310.tmp

10/03/2007 10:44 PM 28,160 ~WRS1599.tmp

08/08/2007 10:08 PM 1,105,926 ~WRS2275.tmp

07/31/2007 01:48 AM 135,180 ~WRS2430.tmp

10/15/2007 12:09 AM 231,426 ~WRS3079.tmp

09/09/2007 02:09 PM 796,170 001_1990_018.pdf

09/09/2007 02:00 PM 313,399 001_1990_021.pdf

07/29/2007 06:51 PM 4,351,500 001_DAS_tutorial_logit.pdf

08/12/2007 01:32 PM 278,858 001_gerstenblith_fm.pdf

08/01/2007 07:26 PM 154,132 001_PL107-279.pdf

08/13/2007 02:03 PM 96,620 001_seven_characteristics_life.pdf

08/08/2007 08:22 PM 59,036 001_v13n6.pdf

09/09/2007 02:00 PM 313,399 002_1990_021.pdf

11/10/2007 10:46 PM 1,142,336 11_interfaces_&_problem_solvers.pdf

08/13/2007 02:05 PM 31,842 110lectlifecharacteristicsoriginfall03.PDF

12/22/2007 06:01 PM 28,200 1383_appcompat.txt

10/21/2007 09:46 PM 138 15i2i5pu.url

11/10/2007 11:36 AM 103,776 1620_appcompat.txt

01/11/2008 02:01 AM 0 16g8o1me.lnk

12/25/2007 12:44 AM 28,200 17a4_appcompat.txt

12/23/2007 11:58 AM 28,200 1927_appcompat.txt

09/09/2007 02:06 PM 796,170 1990_018.pdf

09/09/2007 01:47 PM 313,399 1990_021.pdf

09/09/2007 02:12 PM 612,739 1990_034.pdf

10/28/2007 12:08 AM 103,602 1b8b_appcompat.txt

07/15/2007 11:34 PM 91,094 1c57_appcompat.txt

10/08/2007 12:06 AM 103,602 1ea3_appcompat.txt

12/17/2007 12:20 AM 31,172 1ec1_appcompat.txt

12/17/2007 12:20 AM 28,200 1f70_appcompat.txt

11/20/2007 09:05 PM 59 1-ringshout.ram

08/08/2007 07:53 PM 8,408 2006.1loveless.pdf

08/08/2007 07:57 PM 8,425 2006.1schneider.pdf

08/08/2007 08:00 PM 8,411 2006.1woessmann.pdf

12/04/2007 10:26 PM 35,124 20071127, Lessons Learned (TIMSS), Brookings.pdf

09/19/2007 07:25 PM 961,307 2007312.pdf

03/30/2007 04:48 AM 92,068 20ca_appcompat.txt

12/25/2007 03:22 AM 28,200 225c_appcompat.txt

07/27/2007 08:20 AM 91,094 247d_appcompat.txt

06/12/2007 07:33 PM 16,384 2496.tmp

06/12/2007 07:33 PM 16,384 2497.tmp

10/24/2007 01:12 AM 103,602 28ee_appcompat.txt

10/31/2007 10:03 AM 167 2A096472.TMP

12/26/2007 02:56 AM 28,200 2c69_appcompat.txt

09/22/2007 12:15 PM 91,966 2ed_appcompat.txt

08/12/2007 01:41 PM 302,080 2eqe83sq.doc

01/01/2008 01:08 AM 31,172 2f58_appcompat.txt

11/10/2007 11:36 AM 18,182 2ff8_appcompat.txt

11/20/2007 09:05 PM 54 2-home.ram

07/22/2007 11:26 AM 91,094 30_appcompat.txt

06/09/2007 10:20 AM 22,210 30070524, Citibank statement.pdf

11/10/2007 07:35 PM 103,776 304b_appcompat.txt

09/30/2007 12:38 AM 18,182 318e_appcompat.txt

10/07/2007 09:49 PM 28,240 325f_appcompat.txt

08/07/2007 10:20 PM 10,777 339.pdf

12/23/2007 12:02 PM 28,200 363e_appcompat.txt

07/22/2007 11:26 AM 18,182 365b_appcompat.txt

12/25/2007 01:12 AM 28,200 3825_appcompat.txt

10/07/2007 12:03 AM 125 3ebqytyx.ram.ram

11/20/2007 09:06 PM 59 3-fireflies.ram

11/20/2007 09:07 PM 59 3-fireflies-1.ram

11/20/2007 09:07 PM 59 3-fireflies-2.ram

10/10/2007 12:55 AM 103,602 400f_appcompat.txt

09/20/2007 10:31 PM 91,966 426_appcompat.txt

10/22/2007 11:27 PM 103,602 427_appcompat.txt

09/10/2007 07:19 AM 91,966 4963_appcompat.txt

08/21/2007 07:24 AM 91,966 4b03_appcompat.txt

10/08/2007 12:01 AM 18,182 4bc0_appcompat.txt

12/18/2007 08:04 PM 28,200 4bf2_appcompat.txt

10/23/2007 08:31 PM 257,196 4km403oc.pdf

12/25/2007 01:02 AM 28,868,320 4vbvpaoh.exe

09/20/2007 07:31 AM 18,182 5024_appcompat.txt

12/01/2007 11:22 PM 5,936,640 52b1e.msp

04/18/2007 07:21 AM 92,068 52d7_appcompat.txt

03/30/2007 03:28 AM 92,068 54ae_appcompat.txt

10/25/2007 10:52 PM 18,182 54d4_appcompat.txt

12/26/2007 02:27 AM 28,200 5704_appcompat.txt

...and so on. The list of files goes on.

 

CCleaner doesn't take these files out. I even Restarted to see if they would be taken out in a delayed action.

 

John Wirt

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Hello again JWirt,

In order for others to give you a a more informed decision,please provide a little more info.

What OS, version,etc.? what browser, background programs etc.?

The computer I am using had over 3 years of use with no cleaning either.

How big is this file? You might want to rename it and set up another TEMP file but

 

I hope we can get some more experienced advice.

 

I have to admit that I deleted a lot of stuff manually until I found out about CCleaner.

It may have a feasabilty edit as regards file size and it decides not to delete it without you being involved.

Be Here,

:) davey

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I have,

OS: Windows XP

Browsers: IE 7.0 and Firefox 2.0.0.11

 

I'm not sure what you mean by "background programs." Here are the main processes that show up in the Windows Task Manager:

HFNetChkProService -- a patch manager

ZoneAlarm

Nod32 antivirus

a bank id number generator

Google Toolbar Notifier

 

Then there are lots of services and so. I have killed most of the startup programs that applications like Acrobat, iTunes, etc. put in one's Startup folder.

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Hello JWirt,

 

There are a wide variety of members on this forum.

The info you have provided will help them sometimes to remember similar situations and the problem resolution. It is also reviewed by the programming team and may help them find and resolve "bugs".

What I meant by "background" programs had to do mainly with anti-malware type programs that sometimes interfere with the proper operation of "valid" programs such as CCleaner.

Also some Browsers have options that prevent CCleaner from operating as you would expect.

By the way,how BIG is that TEMP file ?

:) davey

 

P.S. Some users never reboot unless they must.CCleaner marks index.dat files for deletion at next

reboot.Have you done a reboot?

For your reading enjoyment.Note the link to CCleaner at the bottom.

http://en.wikipedia.org/wiki/Index.dat

 

A reminder to all users.

P.S. Some times we forget that after deleting some software,adding new software,performing some "online" scans ETC. that we were told to reboot after doing so.

Some "strange" things can occur until we do so.Thats why MS is so insistent about doing a reboot after installing some of their updates.They want you to "DO IT NOW".THEY ARE SERIOUS ABOUT THIS.So are other software developers.

DON'T PUT OFF A REBOOT!!!! That is unless you are willing to put up with the consequences.

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Hello JWirt,

 

There are a wide variety of members on this forum.

The info you have provided will help them sometimes to remember similar situations and the problem resolution. It is also reviewed by the programming team and may help them find and resolve "bugs".

What I meant by "background" programs had to do mainly with anti-malware type programs that sometimes interfere with the proper operation of "valid" programs such as CCleaner.

 

JWirt: I have ZoneAlarm and NOD32 running. That's all.

 

Also some Browsers have options that prevent CCleaner from operating as you would expect.

 

JWirt: I have popups blocked, 3rd party cookies are prompted. I use a 127.0.0.1 loopback hosts file.

 

By the way,how BIG is that TEMP file ?

 

JWirt: 322mb (that's megabytes)

 

:) davey

 

P.S. Some users never reboot unless they must.CCleaner marks index.dat files for deletion at next

reboot.Have you done a reboot?

 

JWirt Yes. I rebooted yesterday and again just now in response to your advice.

 

For your reading enjoyment.Note the link to CCleaner at the bottom.

http://en.wikipedia.org/wiki/Index.dat

 

A reminder to all users.

P.S. Some times we forget that after deleting some software,adding new software,performing some "online" scans ETC. that we were told to reboot after doing so.

Some "strange" things can occur until we do so.Thats why MS is so insistent about doing a reboot after installing some of their updates.They want you to "DO IT NOW".THEY ARE SERIOUS ABOUT THIS.So are other software developers.

DON'T PUT OFF A REBOOT!!!! That is unless you are willing to put up with the consequences.

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Hi JWirt,

 

Are there some files in there that you want to specifically Secure Delete (OVERWRITE)?

(Looked like possibly some Banking records.)

If so you might try CCleaning those specific files, while we wait for

some more experienced advice.

 

I'll be here,

:) davey

EDIT

Are you running CCleaner when logged on as the Administrator?

P.S. I have been doing some research and learning today.

When logged in as the Administrator,what do you find for Temp and TMP user environmental variables?

Start > MY COMPUTER > PROPERTIES > ADVANCED > ENVIRONMENTAL VARIABLES > EDIT under user variables.

Is this what you find for the user variable values? For TEMP AND TMP?

%USERPROFILE%\Local Settings\Temp

If not then you probably need to edit them?

If that is what you find then more research and

 

MORE HELP NEEDED.

 

 

.

Edited by davey
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Hi JWirt,

 

Are there some files in there that you want to specifically Secure Delete (OVERWRITE)?

(Looked like possibly some Banking records.)

If so you might try CCleaning those specific files, while we wait for

some more experienced advice.

 

JWirt: Wasn't aware of the "Include" function. Thanks.

 

 

I'll be here,

:) davey

EDIT

Are you running CCleaner when logged on as the Administrator?

 

JWirt: Yes.

 

P.S. I have been doing some research and learning today.

When logged in as the Administrator,what do you find for Temp and TMP user environmental variables?

Start > MY COMPUTER > PROPERTIES > ADVANCED > ENVIRONMENTAL VARIABLES > EDIT under user variables.

 

JWirt: I find this:

TEMP = %USERPROFILE%\Local Settings\Temp

TMP = %USERPROFILE%\Local Settings\Temp

 

Is this what you find for the user variable values? For TEMP AND TMP?

%USERPROFILE%\Local Settings\Temp

 

JWirt: Yes, see above.

 

If not then you probably need to edit them?

If that is what you find then more research and

 

MORE HELP NEEDED.

.

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Have you checked if the "Only delete temp files older than 48 hours" box is ticked in CCleaners options? If so try unticking it then running the cleaner.

 

JWirt: I'm a little reluctant to try this. What if a temporary file created by the current operating system session is deleted. Will the current session (i.e., WinXP then crash?

 

JWirt: See my reply below. Unchecking the 48 hour criterion worked. My question is why?

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Have you checked if the "Only delete temp files older than 48 hours" box is ticked in CCleaners options? If so try unticking it then running the cleaner.

 

JWirt: I'm a little reluctant to try this. What if a temporary file created by the current operating system session is deleted. Will the current session (i.e., WinXP then crash?

Then that may well be the reason. It will not be a problem to run it this once, it's only really a problem if you do it just after installing a program (and temp files are created that are needed at restart). Obviously there will still be temp files there if that box is ticked, that's the reason it's there, so try it and see if that is the reason.

 

By the way, this was suggested by Davey in the thread he linked to in the second post here :rolleyes:

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Are you doing anything that you can't redo in this session?Otherwise it is worth a shot.

YOU CAN DO THESE IN STEPS OR ALL AT ONE TIME.

You might want to turn off your security programs while your at it.

While you are at it,is there anything in the recycle bin?

If no,create a NEW FOLDER on your Desktop.Delete it.Then, with the Recycle Bin CLOSED, right click the Recycle Bin desktop icon, select: Empty Recycle Bin, and when the Confirm File Delete dialog box comes up, click the OK button. Then reboot your system. After doing the above, any deleted files should now list correctly in the Recycle Bin.

 

If yes, with the Recycle Bin CLOSED, right click the Recycle Bin desktop icon, select: Empty Recycle Bin, and when the Confirm File Delete dialog box comes up, click the OK button. Then reboot your system. After doing the above, any deleted files should now list correctly in the Recycle Bin.

 

 

Run CCleaner.

FILL US IN.

:) davey

 

EDIT 5;23 AM E.S.T. USA 01/14/2008

HMMM? Excuse me,I am a novice at Windows.

Do you know who or what put those first two Directory entries there in your listing?

 

Directory of C:\Documents and Settings\Administrator\Local Settings\Temp

 

01/11/2008 11:44 PM <DIR> . < ARE THESE ASTERISKS? I can't make them out.davey

 

01/11/2008 11:44 PM <DIR> .. < ARE THESE ASTERISKS? I can't make them out.davey

10/08/2007 08:29 AM <DIR> {AC76BA86-1033-0000-BA7E-000000000002}

03/30/2007 04:49 AM <DIR> 03300754628

03/30/2007 04:57 AM <DIR> 03300755259

11/30/2007 10:21 PM <DIR> 113007221918

Edited by davey
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I know it sounds strange.But in my recent readings I have come across problems occuring when some software gets involved with running out of the Recycle bin menu.

All I can say is do some Searching and you will come across them.

 

And like my western Virginia grandmother said to me when I was suffering with a bad stomach ache.

"It's the first "ENEMA" that's the hardest.The last "ENEMA" does the trick!!!" :D

Of course I responded "There's gonna be no "FIRST" :blink: or "LAST" :o enema.I'm feeling better already."' :lol::lol::lol:

HEY JD!

Thanks for the help. :) davey

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I unchecked the 48 hour criterion, ran CCleaner, and rebooted. All the files in the use Temp directory disappeared!

 

I don't understand why unchecking the criterion makes a difference. 98 precent of the files in the directory were over 48 hours old.

 

Anyway, thanks for your help.

 

John

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  • 2 weeks later...
CCleaner doesn't clean out this temp directory on my machine:

 

C:\Documents and Settings\Administrator\Local Settings\Temp

 

How come?

 

Can I safely delete it manually?

 

JW

 

 

My experiance is that you have to run CCleaner from the account that you want to clean, "Administrator".

 

CCleaner sometimes wont clean out infected files or maybe it's damaged files (by an infection?). These sometimes have to be cleaned out manually.

 

It is ok to delete anything in temp & temp int folders that you dont want. Its ok to delete the folders themselves as Windows will recreate them if/when needed. You cant delete what Windows is using so it may help to go to Administrator to finish.

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