Claude Renaud Posted December 21, 2007 Share Posted December 21, 2007 Hi all, Till I began to use CCleaner, each time I try to delete traces, nothing was left behind, but today, some files don't want to be cleaned ... Here is the report I obtain after having clicked on the Analyze button : ANALYSIS COMPLETE - (0.346 secs) ------------------------------------------------------------------------------------------ 25,50KB to be removed. (Approximate size) ------------------------------------------------------------------------------------------ Details of files to be deleted (Note: No files have been deleted yet) ------------------------------------------------------------------------------------------ C:\Documents and Settings\Claude Renaud\Local Settings\Temp\nsw177.tmp\newadvsplash.dll 8,50KB C:\Documents and Settings\Claude Renaud\Local Settings\Temp\nsw177.tmp\registry.dll 17,00KB ------------------------------------------------------------------------------------------ I tried several times but the same result appear, 0 file were moved ... Is it normal ? Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
Moderators Augeas Posted December 21, 2007 Moderators Share Posted December 21, 2007 It's probably the 'Don't delete temp files less than 48 hrs old' option. Try later, or untick the box. Rgds. Link to comment Share on other sites More sharing options...
Claude Renaud Posted December 22, 2007 Author Share Posted December 22, 2007 It's probably the 'Don't delete temp files less than 48 hrs old' option. Try later, or untick the box. Rgds. Thank but this box is unchecked. I retried several time and in fact all files were deleted, so I really don't know what happened ... Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
scapin Posted December 23, 2007 Share Posted December 23, 2007 Hi all, Till I began to use CCleaner, each time I try to delete traces, nothing was left behind, but today, some files don't want to be cleaned ... Here is the report I obtain after having clicked on the Analyze button : ANALYSIS COMPLETE - (0.346 secs) ------------------------------------------------------------------------------------------ 25,50KB to be removed. (Approximate size) ------------------------------------------------------------------------------------------ Details of files to be deleted (Note: No files have been deleted yet) ------------------------------------------------------------------------------------------ C:\Documents and Settings\Claude Renaud\Local Settings\Temp\nsw177.tmp\newadvsplash.dll 8,50KB C:\Documents and Settings\Claude Renaud\Local Settings\Temp\nsw177.tmp\registry.dll 17,00KB ------------------------------------------------------------------------------------------ I tried several times but the same result appear, 0 file were moved ... Is it normal ? Bonjour ? vous, Please read the post 25 in the topic "bug with version 2.02 and 2.03", may be you have the same problem than me (I am French) and other people with an accent in the username like "?" for exemple (propri?taire). The bug has been replicate by "CCleaner bug fixer team" and will be fixed with the next version. If it's the same bug, you uninstall the version 2.03 and on the site filehippo, you can install the version 2.01507, it works correctly and wait for the new release. Joyeux N?el Link to comment Share on other sites More sharing options...
Claude Renaud Posted December 23, 2007 Author Share Posted December 23, 2007 Bonjour ? vous, Please read the post 25 in the topic "bug with version 2.02 and 2.03", may be you have the same problem than me (I am French) and other people with an accent in the username like "?" for exemple (propri?taire). The bug has been replicate by "CCleaner bug fixer team" and will be fixed with the next version. If it's the same bug, you uninstall the version 2.03 and on the site filehippo, you can install the version 2.01507, it works correctly and wait for the new release. Joyeux N?el Thankx !!! Sympa de voir des fran?ais sur un site anglophone ... Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
scapin Posted December 23, 2007 Share Posted December 23, 2007 Thankx !!! Sympa de voir des fran?ais sur un site anglophone ... Hi Claude Have you read the post 25, on my topic "bug version 2.02 and 2.03", an other CCleaner user is "Babac", he is Qu?b?quois from Montreal. This bug was very difficult to replicate, because, a lot of users over the world haven't it. C'est un bug al?atoire. CCleaner team is great, they have work a lot to replicate it. On my side the non-unicode caract?re n'est pas reconnu by version 2.02 et 2.03 : my username is HP_Propri?taire, (other people have a character problem), the program is failed with the "?" or other characters. I am waiting for the next released, because CCleaner is a great program. I think, it's your problem, because you have a french PC or portable. (have you install version 2.01507 ?). See you soon, quelle ville habitez-vous ? Link to comment Share on other sites More sharing options...
Claude Renaud Posted December 24, 2007 Author Share Posted December 24, 2007 Hi Claude Have you read the post 25, on my topic "bug version 2.02 and 2.03", an other CCleaner user is "Babac", he is Qu?b?quois from Montreal. This bug was very difficult to replicate, because, a lot of users over the world haven't it. C'est un bug al?atoire. CCleaner team is great, they have work a lot to replicate it. On my side the non-unicode caract?re n'est pas reconnu by version 2.02 et 2.03 : my username is HP_Propri?taire, (other people have a character problem), the program is failed with the "?" or other characters. I am waiting for the next released, because CCleaner is a great program. I think, it's your problem, because you have a french PC or portable. (have you install version 2.01507 ?). See you soon, quelle ville habitez-vous ? Yes I read it.... But I will stay with this version as this appear ramdomly.. and do not seem to be so critical after all. And apparently there are no unicode characters in paths CCleaner could not delete, so I don't kno if it is the same problem ... You are right when you say that CCleaner is a very good program. Their program are so good I installed all three of them and I have made a donation to support their development too !!! P.S. I leave in Dijon, c?te d'or... Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
scapin Posted December 25, 2007 Share Posted December 25, 2007 Yes I read it....But I will stay with this version as this appear ramdomly.. and do not seem to be so critical after all. And apparently there are no unicode characters in paths CCleaner could not delete, so I don't kno if it is the same problem ... You are right, may be it's not the same problem. I have just proposed my "bug", same bug of few french language people, concerned by "non-english characters". However, it seems, only a few people is concerned by this bug, it's the problem. We must wait for the new release, and see if the problem is completely fixed. (I hope). Regards Link to comment Share on other sites More sharing options...
Claude Renaud Posted December 26, 2007 Author Share Posted December 26, 2007 You are right, may be it's not the same problem. I have just proposed my "bug", same bug of few french language people, concerned by "non-english characters". However, it seems, only a few people is concerned by this bug, it's the problem. We must wait for the new release, and see if the problem is completely fixed. (I hope). Regards Perhas not the same but a similar one as the problem just reoccurred today ... And the strange thing there is that the problem reappeared with the same files ! Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
scapin Posted December 26, 2007 Share Posted December 26, 2007 Perhas not the same but a similar one as the problem just reoccurred today ...And the strange thing there is that the problem reappeared with the same files ! Hello You have edited your Fai address with your profil, can you give me the authorization to communicate directly with you, in French, I will give you an address where you will explain your problem. It will be better for fixing your bug. (I cannot give this address on the forum) Link to comment Share on other sites More sharing options...
Claude Renaud Posted December 26, 2007 Author Share Posted December 26, 2007 HelloYou have edited your Fai address with your profil, can you give me the authorization to communicate directly with you, in French, I will give you an address where you will explain your problem. It will be better for fixing your bug. (I cannot give this address on the forum) No problem ... MSN preferably ... as it will be instantaneous ! Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
scapin Posted December 27, 2007 Share Posted December 27, 2007 Perhas not the same but a similar one as the problem just reoccurred today ...And the strange thing there is that the problem reappeared with the same files ! did you have received my message, and have you sent all informations to CCleaner, to fix your bug ? "No bug Fixer" on your post , an advanced member, Davey, ask me yesterday, by internal message to communicate all my informations, I think I do it, and do my best to help you. But, informatic is not my field. I cannot do more. I think Davey can do something for you ? May be, Davey can send a message directly to the moderator "Hazelnut",or to the Aministrator 'Mrg", they can inform directly "CCleaner staff "bug fixer", to help you. My bug is normally fixed, and I am waiting for the new release. This is my last message with you. Hope your bug will be fixed very soon Regards Link to comment Share on other sites More sharing options...
Claude Renaud Posted December 28, 2007 Author Share Posted December 28, 2007 did you have received my message, and have you sent all informations to CCleaner, to fix your bug ? "No bug Fixer" on your post , an advanced member, Davey, ask me yesterday, by internal message to communicate all my informations, I think I do it, and do my best to help you. But, informatic is not my field. I cannot do more. I think Davey can do something for you ?May be, Davey can send a message directly to the moderator "Hazelnut",or to the Aministrator 'Mrg", they can inform directly "CCleaner staff "bug fixer", to help you. My bug is normally fixed, and I am waiting for the new release. This is my last message with you. Hope your bug will be fixed very soon Regards Yes, sorry for not having answered before, I well received your message... No, I have no sent my information yet... The workaround I found for the moment, because in fact those file are locked and can not be unlocked even with unlocker, is to reboot my machine one time per day... Regards, -- Claude Renaud Link to comment Share on other sites More sharing options...
davey Posted December 28, 2007 Share Posted December 28, 2007 Hi Claude and scapin, I was not sure if you saw this post by Mr.G. I thought I would post it here for your enjoyment. Best Wishes, I hope your fix is in the new vesion !!! HAPPY NEW YEAR !!!! davey We think you'll be much happier with the speed in the new release, coming next week. MrG Link to comment Share on other sites More sharing options...
scapin Posted December 28, 2007 Share Posted December 28, 2007 The workaround I found for the moment, because in fact those file are locked and can not be unlocked even with unlocker, is to reboot my machine one time per day... Claude, it's not my last message, un conseil si vous permettez, the next version will arrive in few days I am not very sur that the staff CCleaner have time, now to replicate your bug, because I suppose a new release is a lot of work, install this new version, and you will see if the bug reoccured. If it's , you will see with the CCleaner staff. On my side I think its best way. Just 2 questions, have you work with version 2.01507, before, if it's not the case, try to load it and see if you have the same problem, because this version was correct for all users, other question, are you sur that this file can be deleted, have you try to delete it manually in windows ?. Forget this last question if you consider it stupid. (I just try to search with you why the same file ? each time). May be you can search in windows the source of the file (shared or use by another user). Good news, your topic is now "pink" (means hot topic) Link to comment Share on other sites More sharing options...
scapin Posted December 28, 2007 Share Posted December 28, 2007 Hi Claude and scapin,I was not sure if you saw this post by Mr.G. I thought I would post it here for your enjoyment. Best Wishes, I hope your fix is in the new vesion !!! HAPPY NEW YEAR !!!! davey Davey Thank you a lot, I appreciate your help, I am waiting for the new version, All my Best Wishes Link to comment Share on other sites More sharing options...
davey Posted December 28, 2007 Share Posted December 28, 2007 Hi Again, Just wanted you to understand that I am just another member of this forum just as you are. We help each other out as much as we can. The tough work of programming is done behind the scenes. These guys along with the Moderators and Power members provide us with valuable knowledge,experience and advice. Our thanks go out to all of them!!!!! davey Link to comment Share on other sites More sharing options...
scapin Posted December 29, 2007 Share Posted December 29, 2007 Hi Again,Just wanted you to understand that I am just another member of this forum just as you are davey Davey, sorry for the mistake, with your title "Advanced member", and the private message that you had sent to me, I had thought that you belong to the Piriform team. Sorry again. Best Wishes for the New Year Link to comment Share on other sites More sharing options...
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