Brenda2007 Posted October 17, 2007 Share Posted October 17, 2007 Now when I turn off my computer, that End Program box comes up. It says CCAPP which I believe, if I'm not mistaken, is Norton antivirus? I don't have to end the program, it does it by itself without it even completely shut down (hard to explain, the blue thing just goes across 2-3x and it goes away. No problems with the program though. Should I just let it go because you're all tired of my questions? Blame the gentleman that invited me here to make your lives a living hades Brenda Mom of 4: Chris 17, Mikayla 11, JJ 6, and Elias 23 months LOVES Piriform Forums more than her husband Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 17, 2007 Moderators Share Posted October 17, 2007 It isn't entirely uncommon to have some unruly programs give shutdown issues, I've ditched many programs over the years when they misbehave and cause more issues than they attempt to fix. User profile hive ("registry") shutdown issues can easily be solved with Microsoft's User Profile Hive Cleanup Service, which is something I have to use. Although I have no idea if that's the issue you're having, and at least User Profile Hive Cleanup service doesn't conflict with anything to my knowledge, and actually helps if and when it's needed, and only consumes a very small fracture of Ram. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted October 17, 2007 Moderators Share Posted October 17, 2007 This seems to be a fairly common occurrence with Norton, but there is a fix apparently. Have a look here and see if it helps. Symantec: Link to comment Share on other sites More sharing options...
Brenda2007 Posted October 17, 2007 Author Share Posted October 17, 2007 Thank you very much. I'm on another pc but as soon as I get my kids to get out of my room and go to bed I'll work on them Brenda Mom of 4: Chris 17, Mikayla 11, JJ 6, and Elias 23 months LOVES Piriform Forums more than her husband Link to comment Share on other sites More sharing options...
Moderators DennisD Posted October 17, 2007 Moderators Share Posted October 17, 2007 User profile hive ("registry") shutdown issues can easily be solved with Microsoft's User Profile Hive Cleanup Service, which is something I have to use. Thanks for this. I think a lot of folk must have seen that "End Program" box, although like me they were certain they'd closed everything down before logging off. It's nice to know why this happens, and it's even better to have a fix for it. Link to comment Share on other sites More sharing options...
Tom AZ Posted October 18, 2007 Share Posted October 18, 2007 User Profile Hive Cleanup Service[/url], which is something I have to use. I downloaded this and thought I installed it properly -- but now I'm not sure. What should I be looking for in the Task Manager to tell if it's there and running? Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 18, 2007 Moderators Share Posted October 18, 2007 I downloaded this and thought I installed it properly -- but now I'm not sure. What should I be looking for in the Task Manager to tell if it's there and running? You'll see uphclean.exe listed in Task Manager. Link to comment Share on other sites More sharing options...
Tom AZ Posted October 18, 2007 Share Posted October 18, 2007 You'll see uphclean.exe listed in Task Manager. Nope, don't see it. What could I have done wrong? I thought it was a (*.exe) self-extracting/installing file? Link to comment Share on other sites More sharing options...
YoKenny Posted October 18, 2007 Share Posted October 18, 2007 Nope, don't see it. What could I have done wrong? I thought it was a (*.exe) self-extracting/installing file? Event Log Explorer will show you the events as they happen and will show if uphclean.exe Service is running but I believe that a reboot is necessary to have it work correctly: http://www.eventlogxp.com "Education is what remains after one has forgotten everything he learned in school." - Albert Einstein IE7Pro user Link to comment Share on other sites More sharing options...
Humpty Posted October 18, 2007 Share Posted October 18, 2007 Nope, don't see it. What could I have done wrong? I thought it was a (*.exe) self-extracting/installing file? Check in services that it is there, set to auto and has started. Link to comment Share on other sites More sharing options...
Tom AZ Posted October 18, 2007 Share Posted October 18, 2007 Check in services that it is there, set to auto and has started. Problem solved -- ephclean.exe now installed -- all's good! Thanks to everyone for the help. Link to comment Share on other sites More sharing options...
Brenda2007 Posted October 18, 2007 Author Share Posted October 18, 2007 Dang what a way to hijack a post..LOL..just kidding It helped me too Brenda Mom of 4: Chris 17, Mikayla 11, JJ 6, and Elias 23 months LOVES Piriform Forums more than her husband Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now