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covlass

scanning documents

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I have a all in one hp 2115 which worked fine with XP but half of the functions have gone now I am one vista i cant scan and alter text documents nly pictures is there any software I can download Hp dont seem to have any its says my all in one working fine

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Ok PLease go

Start

Programs

Accessories

System Tools

System Info

 

 

Look for a word saying

Processor

Beside it copy and put in a reply in here

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Ok that did not help at all DAMN

Ok try this sorry

Right Click My Computer

Click Properties

Then A Page will load

Under system

Copy that and paste here

sorry if this is a pain

I had the same trouble with vista but with a lexmark

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Click the Start ( ) icon.

Click All Programs .

Click Windows Fax and Scanning .

Click New Scan .

Click File and then click Scan .

 

Sounds easy only there is no Windows fax & scanning option :o

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I have xp

This maybe different in Vista

Go

Start

Settings

Printers and Faxes

Add A new printer

see if that will work

if not unplug printer and plug the usb cable into another usb slot may work

Well that works with my memory stick

Good Luck

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it worked great when i had xp but since u have changed to vista its a nightmare thanks agian for your help i'll sit here 'til i crack it !

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Well

Humpty Has a post About Vista Sp1 Is going to be XP

better going to Xp again until

A. Microsoft Fix all the problem With This POS

B.Wait for a new operating system from microsoft

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HP scanning options don't work well on vista yet, and there are problems with the HP director.

 

Only thing I can suggest apart from changing printers is to try going into the device manager, finding your printer and asking windows to update the driver using a windows one only. Then okay your way out and reboot. This will make windows load it's own driver which MAY work when the HP one doesnt.

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