cyberdyne Posted August 25, 2007 Share Posted August 25, 2007 Hi The latest version keeps crashing for no apparent reason, in particular when I'm not actually running the cleaner. Error report: EventType : BEX P1 : CCleaner.exe P2 : 1.41.0.544 P3 : 46974170P4 : CCleaner.dll P5 : 2.2.0.6 P6 : 463f5439 P7 : 000017cd P8 : c0000409 P9 : 00000000 The error report also gave me the location of where two files were saved (CCleaner.exe.mdmp & appcompat.txt) containing details of the error, but no directory of that name existed, even with hidden files showing, therefore, I'm afraid I cannot post the contents of these files. CCleaner: 1.41.544 Windows XP Pro SP2 1 Gig ram Thank you for any help. Link to comment Share on other sites More sharing options...
billandrose Posted August 26, 2007 Share Posted August 26, 2007 HiThe latest version keeps crashing for no apparent reason, in particular when I'm not actually running the cleaner. Error report: The error report also gave me the location of where two files were saved (CCleaner.exe.mdmp & appcompat.txt) containing details of the error, but no directory of that name existed, even with hidden files showing, therefore, I'm afraid I cannot post the contents of these files. CCleaner: 1.41.544 Windows XP Pro SP2 1 Gig ram Thank you for any help. AND I came here to try to find out how to get this Latest VERSION!? I have 1.40.520 and when I opened it earlier it asked me to down load the NEWEST Version(that 1.41.544) I didn;t and now I can't seem to figure out how!...maybe I shouldn't?????? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 26, 2007 Moderators Share Posted August 26, 2007 http://www.CCleaner.com/downloadbuilds.asp Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted August 26, 2007 Moderators Share Posted August 26, 2007 The latest version keeps crashing for no apparent reason, in particular when I'm not actually running the cleaner. It probably wouldn't hurt to try this: 1. Uninstall CCleaner. 2. Download the Microsoft Visual Basic Runtime Files (freeware), install them, then restart Windows. 3. Reinstall CCleaner. Link to comment Share on other sites More sharing options...
Silver66 Posted August 26, 2007 Share Posted August 26, 2007 HiThe latest version keeps crashing for no apparent reason, in particular when I'm not actually running the cleaner. Error report: The error report also gave me the location of where two files were saved (CCleaner.exe.mdmp & appcompat.txt) containing details of the error, but no directory of that name existed, even with hidden files showing, therefore, I'm afraid I cannot post the contents of these files. CCleaner: 1.41.544 Windows XP Pro SP2 1 Gig ram Thank you for any help. I have the same problem. Mine occurs when I run CCleaner running from the Recycle bin without opening it. Link to comment Share on other sites More sharing options...
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