Claudia Posted August 5, 2007 Share Posted August 5, 2007 I'm running Windows Vista. My computer just shuts off & restarts non its own. While listening to music or surfing the web, looking at pictures. ANY TIME IT WANTS. PLEASE HELP MEEEE Link to comment Share on other sites More sharing options...
fireryone Posted August 6, 2007 Share Posted August 6, 2007 I'm running Windows Vista. My computer just shuts off & restarts non its own. While listening to music or surfing the web, looking at pictures. ANY TIME IT WANTS. PLEASE HELP MEEEE Could be a couple of things: NOTE: These directions are for XP and may look slightly different on VISTA. 1. Malware: Post a Hijackhis Log it the appropriate section of the forum 2. Driver Errors: Turn off automatic restart: Click "Start", Right Click "my computer", Click "Properties", go to the "Advanced" tab, Under "Startup and Recovery" Click "Settings", Untick "Automatically Restart" Await the next crash, and note down the details in the Blue Screen of Death 3 Overheating: http://www.almico.com/sfdownload.php Check temperatures 4 Other hardware problem: Turn off Automatic restart (see stem 2), and note down any error messages received, next time it crashes. Also check "Device Manager": Right Click "My Computer", Click "Manage", Click "Device Manager", look in the left pane for any items with Yellow Warning Triangles, Double click them and note down any messages in the "Device Status" section. Come back here and let us know how it went :-) fireryone Link to comment Share on other sites More sharing options...
Moderators rridgely Posted August 6, 2007 Moderators Share Posted August 6, 2007 Is this computer brand new? What are the specs of it? Link to comment Share on other sites More sharing options...
Claudia Posted August 8, 2007 Author Share Posted August 8, 2007 I did everything you said thank you I'll keep you updated! Link to comment Share on other sites More sharing options...
Claudia Posted August 8, 2007 Author Share Posted August 8, 2007 this is kind of a air head question but I really dont know much about computers.... where woudl I find the specs on it. like the model & stuff? Link to comment Share on other sites More sharing options...
tregdftreter Posted August 8, 2007 Share Posted August 8, 2007 Please Go START RUN TYPE- DXDIAG AND PUSH ENTER And write down everything it says CHEERS Link to comment Share on other sites More sharing options...
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