Recuva stops scanning

[Bobz]

Scanning of the C-disk stops at 42.3% and 11911 files. I have no problems with scanning the D and E disks.

[fireryone]

Try running a chkdsk of the drive.

 

Click Start / Run

Type chkdsk C: /F

Say yes to scanning on restart,

 

Restart your pc and note any errors during fixing.

Try running a crapcleaner scan again

 

You can try the same for your other drives just replace the C: with the D or E

 

Come back to the forum and report how it went, and post any errors fixed by chkdsk.

[Bobz]

Done chkdsk C: /F. The report came on in a flash, so I couldn't read it. I used CCleaner after that, not for the regsiter, and did chkdsk again. Result: scanninf stops at 42,3% and now 11748 files.

[fireryone]

Ok that seemed too fast, since it didn't require a restart.

 

Click Start

Click Run

Type cmd

Press Enter

Type chkdsk C: /F /R /X

Press Enter

It should ask if you want to restart to do the scan, press Y

Press Enter

 

Restart your PC then it should run a disk check (don't cancel it)

 

let me know how that goes.

[Bobz]

I did all the things you wrote. The reportagain was only 1 sec. on the screen. After the PC started again there was the message: the volume is undamaged.

 

Scanning of the C-disk still stops at 42,3%

[fireryone]

Ok, it may be a program bug after all, will have to await a new version.

Sorry I cant suggest anything else (I'm a fellow user, not a developer).

 

Recuva should have left an error report, which the devs might find useful, if recuva made a report just copy/paste that here so they might see it.

 

regards

fireryone

[Guest MrRon]

Can you try the latest version (1.02.086) and see if this fixes the problem

MrRon

[Nick Draw]

Hi,

 

Love the product but i have a similar problem as above using the latest version on WinXP Pro Spk2. C, D & E drives on my PC (C & D are physically the same HDD, just partitioned) it works the first time i scan and then i run a free space cleaner (Webroot Windows Washer - default setting) and it never scans any of the Drives again is always stuck at 0% 0 Files.

 

Any ideas? need further infor just let me know.

 

Cheers

[Nick Draw]

Still the same story in 18th July 07 - v1.02.091 Beta version, any ideas what i caould try please or is this being worked on to fix a bug?

[Guest MrRon]

Can you run Recuva in debug mode and post the error log here.

Thanks

MrRon

[Nick Draw]

Debug mode error log

 

[2007-07-23 09:26:19] [iNFO ] Recuva v1.02.091

[2007-07-23 09:26:19] [iNFO ] System Info: MS Windows XP SP2, AMD Athlon Processor, 511MB RAM, NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation)

[2007-07-23 09:26:20] [ERROR] Exception: DriveNamesEnumerator.cpp(46) : The device is not ready.

 

For further info i have now run Recuva on 3 different computers and they all fail on the drives after running Webroot Windows Washer - "Free Space washer" has been applied to them.