Recuva crashes after processing

[Durness]

No error log was generated for this issue.

 

• I run Recuva as administrator.
  
• I click ?Scan? (Drive C:)
  
• Recuva finds in excess of 140000 files @ 100% of the search process.
  
• Processing dialogue box appears for a few seconds.
  
• Processing dialogue box disappears.
  
• ?(Not Responding)? notification appears in the title bar.
  
• I also notice it still says 'Searching' in the lower left corner.
  

 

The only way forward is to click the 'X' button and close the program when the 'Recuva is not responding' dialogue box appears.

 

I've Run Recuva on drive D: - found a similar number of files and displayed/functioned without a problem.

 

I've Run Recuva on drive E: (NAT DRIVE) - displayed/fuctioned without a problem.

 

Here's a little system information:

 

OS Name: Microsoft? Windows Vista? Ultimate

Version: 6.0.6000 Build 6000

System Type: X86-based PC

Processor: Intel® Core2 CPU 6400 @ 2.13GHz, 2133 Mhz, 2 Core(s), 2 Logical Processor(s)

BIOS Version/Date: Phoenix Technologies, LTD ASUS P5N32-E SLI ACPI BIOS Revision 1002, 28/03/2007

SMBIOS Version: 2.4

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume1

Hardware Abstraction Layer: Version = "6.0.6000.16386"

Total Physical Memory: 2,045.94 MB

Available Physical Memory: 991.39 MB

Total Virtual Memory: 4.20 GB

Available Virtual Memory: 2.85 GB

Page File Space: 2.29 GB

 

If you need further information, please ask.

[fireryone]

You should post a debug report for the admin as well.

 

Open the properties of the recuva shortcut and add /debug to the end (outside the quotes), check if recuva leaves a log file, copy and paste the contents here.

 

After that try what I did to fix a similar problem (it would freeze/crash at ~80%):

 

Try running a chkdsk on each the C: drive

 

Click: Start, Run

Type: cmd

Press: Enter

type: chkdsk C: /F /V /R /X

Press: Enter

Press: Y to accept check on reboot

Restart your PC

Note down any errors chkdsk fixes

Test out recuva

 

Post here with any detail if it fixed the problem, or if it didn't.