WTH. I have TWO subscriptions, and I cannot get the Pro Plus to work. I've been waiting two months to hear from SOMEONE

[swill]

I seem only to be able to download the free version. But I have the license keys for both of them.

[nukecad]

@swill

I seem only to be able to download the free version.

Yes, that is the way that it works, you download Free then register/activate it as Professional.

To register the downloaded Free version as Professional see:-

To register CCleaner 7 as Professional:-

CCleaner 7 no longer shows you at the top if it is Free or Professional. To check which one you are running then look at the bottom left corner, if you have Free then you’ll see a coloured ‘Upgrade to Pro’ icon. To double check go to Settings (the cogwheel) > ‘My Subscription’ and it tells you there if you currently have Free or Professional. If you have the Free version and want to register/activate it as Professional with a valid key then click on ‘Enter licence key’. [CC7 Free] …

[JRW1701]

I am appalled at CleverBridge subscription support. I waited twice now for Chat, was told 20-30 min. After an hour, both times, I gave up. I’m trying to cancel a double-charge that they did to me. They say there are buttons within the app itself to cancel. No buttons on my screen have ever shown up. After many hours trying to connect with someone I’m about to give up. I intend to report this as a mischarge to my VISA card people.

I understand this is a common complaint, but I can’t find any answers that work. Anyone else figure this out?