Wrong renewal date on 2 year subscription

CCleaner for Windows
1

Hello! I purchased a 2-year subscription to “CCleaner Premium, 2-year subscription to CCleaner Professional for 5 devices” on 2026-Feb-17 (Cleverbridge). But it says my next renewal date is 3-19-2027. This is incorrect.

The purchase email with my activation code clearly says “2-year subscription.”

This is identical to the problem a user named Eric had last year.

How can I get this error in my account fixed?

2

You’ll need to take that up with support as this is mainly a user forum

Support at https://support.ccleaner.com/s/contact-form?language=en_US&form=general

Fill out the form and press submit. This should open a second page with the option for an AI chat, yell at the bot if it doesn’t help and it should get you a human.