I have been using CCleaner for a long time, and i have been encountering this problem for a long time.
Everytime when i run my ccleaner to clean, my windows live messenger would forget my username and password. Even if i have checked "Remember Me" in windows live messenger.
I have untick "Windows Live Messenger" in ccleaner and it is still happening.
What's the posted image (it's blank)? Uploaded on another page, now I can see it.
Probably not CCleaner's fault; I've everything ticked (with Winapp2.ini) and my WLM doesn't forget passwords/accounts. Also if you've unticked WLM, CCleaner wouldn't affect it anymore.
Which Windows & CCleaner version?
You could try to reinstall the latest Windows Live Messenger, and why not CCleaner also.
You've "Custom Files and Folders" ticked; have you added something in the "Include"-list in CCleaner?
Thank you for your reply. I am using WIndows XP Service Pack 3 and using the latest version of ccleaner 3.20.1750. My Windows Live Messenger Version 2009 (Build 14.0.8117.416.
I had tried removing BOTH Windows Live Messenger and CCleaner and installing it back.
Still windows live messenger forgets my account.
Note that i have been trying all kind of version of ccleaner
Does WLM forget username/pw if you don't run CCleaner? You could try to close/logoff WLM and start it again (and try rebooting also), without cleaning with CCleaner.
What do you have ticked in 'custom files and folders' advanced settings?
Do you use Winapp2 ini file or use CCEnhancer?
Have you tried uninstalling ccleaner, rebooting, and then installing ccleaner (without using .ini file if you had saved it) also leaving everything set at default settings?