Today two computers I have with Windows 10 installed some update, and the result was that both CCleaner and Spybot Search & Destroy were removed by Windows 10 because they were "incompatible".
In the note about CCleaner being removed, it said that CCleaner damages Windows 10, which is why it was removed.
Hi, I found the same thing, you can find it in the windows.old folder in the program files sibfolder and can safely cut/paste (move) it back to the proper program files folder and it works fine.
It would be nice to know what exactly CCleaner does that damages Windows 10.
It would be nice to know what exactly CCleaner does that damages Windows 10.
nothing (well probably Microsoft removed it because of registry cleaner) Microsoft is being overly zealous, and disabled any application that might hinder the upgrade
It would be nice to know what exactly CCleaner does that damages Windows 10.
complete stab in the dark here, but if you had monitoring turned on, I could see MS stopping the application so it wouldn't 'clean' files needed to install TH2, but why uninstall it - how very MS.
It would be nice to know what exactly CCleaner does that damages Windows 10.
complete stab in the dark here, but if you had monitoring turned on, I could see MS stopping the application so it wouldn't 'clean' files needed to install TH2, but why uninstall it - how very MS.
Don't know, but not only did moving it work. But reinstall also worked(same with speccy)
Stickied
Thank you for the responses.
On one computer I have reinstalled CCleaner with no problems.
I do not use the monitoring feature.
I am a computer tech and have installed and used CCleaner on every computer I've worked on. Without knowing what Microsoft has against CCleaner, I am going to have to assume that it is the Registry Cleaner part. I guess I had better use the reg cleaner more sparingly in the future, only using it to remove registry entries that I'm 100% sure about. That's going to take more time.
Thank you for the responses.
On one computer I have reinstalled CCleaner with no problems.
I do not use the monitoring feature.
I am a computer tech and have installed and used CCleaner on every computer I've worked on. Without knowing what Microsoft has against CCleaner, I am going to have to assume that it is the Registry Cleaner part. I guess I had better use the reg cleaner more sparingly in the future, only using it to remove registry entries that I'm 100% sure about. That's going to take more time.
As you are installing Ccleaner on muliple machines I assume you have a paid business licence from Piriform and therefore are entitled to direct priority support.
As you are installing Ccleaner on muliple machines I assume you have a paid business licence from Piriform and therefore are entitled to direct priority support.
Oops. Sorry.
I'm a small-time, part-time computer tech who has installed the free version of CCleaner on less than 100 computers over the past 10 years. Thus I suppose I'm not allowed to ask for help, or report problems.
Forget I said anything.
Win 10 Up to 5711 takes our more the CCleaner. It took out Speccy and it took out my old reliable WS-FTP and some Applian programs but not all under the Directory.
Worst was Royal Bank of Canada cookies did not work even though they were in the saved place - right side of listings in CCleaner.. Had to move them to the left part - delete - manually re-enter account number at bank site and confirm save account - leave coolies in left part of CCleaner. Re-start and check - move cookies to right part and try again. Took 3 restarts and resets but now it seems to be remembering the long account number OK.
I wonder how many other programs have been affected.
Oh! and while my 2 Epson printers work and show up in the device and printers my good old Brother laser does not. It works fine though. I had to reinstall to get the options to work for it and it still does not show in the Devices and printers at all. It works so that is what counts to me.
What next will I find?
Bruce, I don't think that was what hazelnut's, well meaning, post was meant to imply (though I can see how one might feel so).
Your thread is very important to both the community and the developers. I can confirm that both a move from window.old and a fresh install do not get moved on reboot. I'm sure that Microsoft will come to a fix for moved applications as this is an issue bigger than Piriform (CCleaner and Speccy) and is effecting even large hardware/software makers (my bluetooth drivers from RICOH were moved and I had to reinstall them, and a popular CISCO VPN software was also reported).
I have stickied this thread in the hopes that others will see they are not alone. Thank you again, Bruce, as your thread was confirmation to my initial (random) find of ccleaner being moved (with no notice from Microsoft).
Bruce, I found the same thing. I reinstalled it and found it did not work properly. It removed many files as supposed to but would not remove temporary files, 5,000 of which, as well as few sundry files from internet explorer. Otherwise seems to be doing its job. Am thinking of uninstalling and reinstalling again.
I have a theory. This latest update not only removed CCleaner, it re-installed all the Windows 10 crap apps I had removed... 3D Builder, GrooveMusic, Messaging, Money, Movies & TV, OneNote, Sports, Photos, Sway. Most of these can't be uninstalled via Windows, but CCleaner can do it. That's pretty evil, Microsoft.
This latest update not only removed CCleaner, it re-installed all the Windows 10 crap apps I had removed.
Complain to Microsoft.
Hi All,
Just to add some additional information to what's already been stated..being a 'Windows Insider', I've been testing / providing feedback by installing Windows 10 build's before they are released to the general public. Having said that, yesterday I downloaded / installed the latest Windows 10 Insider Preview (Pro. Edition 11082). Like other member's have stated in here..after installing this software, I no longer had CCleaner installed either..I know that Microsoft must have had 'some' kind of reasoning in the back of their minds for doing so. I do plan on following up on this with the 'appropriate' people @ Microsoft. On such place would be here: http://answers.microsoft.com/en-us/windows/forum/windows_10
David
Don't know if this is related, but suddenly my Windows 7 machine removed CCleaner. When I tried to download it again, the .exe was almost instantly removed from my Downloads folder. Happened with 3 different browsers.
May have found the problem. On running Malwarebytes, found a rootkit. Once removed and rebooted, able to download and run CCleaner. Whew!
Today two computers I have with Windows 10 installed some update, and the result was that both CCleaner and Spybot Search & Destroy were removed by Windows 10 because they were "incompatible".
In the note about CCleaner being removed, it said that CCleaner damages Windows 10, which is why it was removed.
I had a big problem with CCleaner, which I have followed since three Windows before. Never a problem with earlier versions of Windows. Now, with Windows 10 I noticed a strange permanent activity of the disk in the background. I checked with two antivirus programs. Problem continues, sometimes taking complete control of the PC.
The only program I loaded before the problem started was CCleaner. I deleted CCleaner with pain in my hart. However, the problem didn't end. Somehow, it corrupted my system.
I asked a professional consultant from Microsoft to fix it, and he tried with advanced antivirus tools. However, he couln´t fix it.
If you want to see what happens start the Windows "Task administrator" and see how CPU is used very intensively even if you dont start any application. It runs on the background in a frenzy, using as much as 99% of CPU! It is really bad.
Hope Pririform staff and Windows staff find a solution to this. In the meantime, the only options that come to my mind are return to Windows 7, or change to a Apple computer. Both expensive.
If anyone has a solution to this, please share with the Forum. Tks.
I had a big problem with CCleaner, which I have followed since three Windows before. Never a problem with earlier versions of Windows. Now, with Windows 10 I noticed a strange permanent activity of the disk in the background. I checked with two antivirus programs. Problem continues, sometimes taking complete control of the PC.
The only program I loaded before the problem started was CCleaner. I deleted CCleaner with pain in my hart. However, the problem didn't end. Somehow, it corrupted my system.
I asked a professional consultant from Microsoft to fix it, and he tried with advanced antivirus tools. However, he couln´t fix it.
If you want to see what happens start the Windows "Task administrator" and see how CPU is used very intensively even if you dont start any application. It runs on the background in a frenzy, using as much as 99% of CPU! It is really bad.
Hope Pririform staff and Windows staff find a solution to this. In the meantime, the only options that come to my mind are return to Windows 7, or change to a Apple computer. Both expensive.
If anyone has a solution to this, please share with the Forum. Tks.
This doesnt read to me like a CCleaner problem.
My advice is to run
dism.exe /online /cleanup-image /restorehealth
followed by
sfc /scannow
from an adminsitrative command prompt. hopefully one or both of these commands will help sort out whatever issue is going on with your system (note: this is not malware removal advice, these commands repair the component store and check the system folder for corruption respectively)