Uh I meant zero offence to you, and only explained the situation as it is. My emphasis on the word user seems to have the triggering factor, and thus for the use of all capital letters I wholeheartedly apologize.
It is not, of course, forbidden to post your opinion nor your frustration. Nor is it insulting for me to inform you that as a paid customer you have the developers' ear more than most here (including moderation staff); that it is a way to get an answer from them faster, and more likely, than it is by posting frustration (and using the second person "you" pronoun) in a user forum which, by design, sees little developer interaction, which was the single fact I attempted to explain in my paragraph about the user forum.
My next section was specifically separated from the fact section with opinion tags. By doing so I was stepping away from moderation duty and, like you, expressing my understanding of the bug at hand. I acted with zero condescension nor sarcasm; the latter was not even present in the conspiracy theory section, which is actually my belief but for which I have scant evidence.
Again, I meant no disrespect in any of my sections you and I just have different opinions about the ease of fixing this bug. I've no intention of banning you. I have not, nor will I even give second thought to this discussion until the next time somebody posts here.
To note I agree it's frustrating that Edge cleaning is messed up I just have respect enough for the developers to assume fixing this is at the top of their list, and if a fix has yet to be found that there's good reason for it.
[unfounded guess] It may take until Microsoft adds add-on support before third party software will work properly.[/guess]