Win8 64bit - Retaining IE cookies problem

CCleaner for Windows CCleaner Windows Bug Reporting
1

Can somebody help me. I love CCleaner, but I've a real problem with keeping cookies in IE since upgrading from Win7 to Win8

I can run CCleaner as usual and as long as I remain booted up, all my cookies are saved. But as soon as I reboot, all log-in info is lost.

I've tried taking advice about adjusting the browsing history settings in IE, but it makes no difference.

If I remove CCleaner from my system, I can boot up and down without loosing any cookies.

I've reinstalled CCleaner and run it, I check that I am still logged in and it is fine, until I restart or start Win8

I've tried running CCleaner as administrator and not and the same happens.

Can anybody point some light into what is happening and how I can fix it? I really want to keep using CCleaner if I can. Please help!

2

EDIT: I thought I had fixed it, but I haven't.

3

try turning off index.dat cleaning and see if that works. Just guessing. Also do you have Microsoft's protected browsing turned on? Or are browsing in ie private mode.

4

Thank you Nergal. But not removing index.dat didn't make any difference. I always run in normal (not private) mode.

I've tried using the IE link in program files and running the ccleaner64 link

I've tried using the IE link in program (x86) folder and just the CCleaner link

But it does the same to both

It only ever happens once I've used CCleaner and reboot. But it doesn't happen everytime, if I'm really quick at bootup and open IE, it sometimes keeps the cookies. It must be something happening upon bootup at the desktop stage. But if I don't run CCleaner, the cookies aren't touched.

I don't run defender. My antivirus is NOD32. I'm wondering if that could be doing something. I'll try uninstalling AV and see if it still happens (will have to be tomorrow now).

The same cookies/sites in Firefox are OK, so it is specific to IE.

Any other ideas?

5

I have been having the same problem since upgrading to IE 10 in Windows 7.

Even with the box unchecked to delete cookies I still lose any and all saved logon information.

I am a long user of CCleaner and love the product but was forced to uninstall it today.

Must be some glitch in IE 10.

Here's hoping you can get it fixed so I can get back to using one of my favorite programs.

Barry

6

...

I can run CCleaner as usual and as long as I remain booted up, all my cookies are saved. But as soon as I reboot, all log-in info is lost.

...

I'm having the same issue as well, ever since using IE10 Release Preview on Windows 7 x64 SP1.

7

Just to chime in that I am too having this issue, with Windows 8 Pro 64-bit/IE10. Never been a problem for all the years I have used CCleaner and the various versions of Windows /IE. And of course I do not have the 'delete Index.dat' files option selected.

I have noticed that there seems to be a bit of a random element to this, it doesn't lose the cookies after every single reboot, just most reboots. Might be something to do with using CCleaner more than once in between reboots, I don't know.

Very annoying though, so good luck tracking down and fixing this issue!

KenN

8

This is still a problem in v3.27.1900.

9

Exact same problem here. First ever problem I encountered in my many years of using CCleaner.

Currently running 3.27.1900 on W8 Pro x64.

"To be kept" cookies are indeed kept after running a clean-up, but just until a restart of the computer. After that they are gone.

10

Relates to my post "Cookie Puzzler" as well. Same problem.

11

I can confirm that this problem is solved in the latest release 3.28.1913 (64-bit). Happy as ever with this great program.