Why Upgrade?

Why would a software business expect consumers to "upgrade" to a paid version when the "free" version doesn't work? After getting the program installed I had nothing but problems. I finally got the "checking your PC's health" to run through to the end. (after three tries) Then the program wanted to "patch" my PC. It would proceed about 20% then just sit. I read one post here where the solution was to turn your security off? It's a funny world. Someone should sell tickets. I'd buy one.

Hi @Eighthnote44 Our support team would be happy to help with this. Do they have permission to contact you via email, using the same address that is registered to your forums account?